Surface Pro 3 LGC Battery Degradation

nothing new other than the trade press started writing articles about the LGC

issues yesterday....

The 3 Pro is a superseded device as far as MS is concerned. They don't care about it any more.

The only thing that will make them listen is if people stop buying new models. I believe it is our duty anyway to warn potential new purchasers that their investment will only last until just after the warranty runs out. When I think of all those poor people out there buying these things completely oblivious of their fate I feel like I need to do something about it.

So what can we do to raise the profile to people in the market for a top of the range ultraportable? I don't believe that most people who buy them really read industry magazines. We're talking businessmen/women, designers, schools etc. who might read a review or two online but probably decide based on trying it for themselves at a shop. So we've got to go wider - to the national news/media outlets or maybe a social media campaign #UselessSurface !?

I am having this same issue with the SDI battery on my SP2 since the spring firmware update. 

The issue does not appear to have anything to do with the battery manufacturer, but with the firmware.

Ben,

I agree with you and I'm not willing to walk away and let Microsoft just take my money and run without a fight.  Last week I sent emails out to several of the authors that wrote various Surface Pro 3 battery articles about the previous problem alerting them to the current issue, or nudging them if they already knew.

I think that if I don't see an OFFICIAL MICROSOFT RESPONSE, even just a, "We are looking into it currently", in the next day or so, then it's probably time that we all alert our local media outlets.  A majority of people pay attention to their local news, not national.

I cannot believe that - well, maybe I can believe it - Microsoft would dump this patch on us and then walk away, like some giant "Boom!" and a mic-drop without noticing the chorus of boos from the audience.

Got a reply from MS:

' 

That’s definitely a different problem from what we saw with the Simplo batteries.  I’ll send it back up to the engineering team.

'

For the people trying to track this down.

I have the SIMPLO batteries.

BEFORE the update I had all of these problems.  

Could not run without a cord.

Surface would shut off even with the cord connected if the battery was at about 2%.

  (The battery ran down if I was running my i7 at full speed because it disables charging)

Removing cord would kill the surface.

Very low battery capacity (about 10 minutes).

AFTER the update, all of my problems were resolved.

Well that is great news for those people the update to fix the update that killed your hardware but those of us who have lgc batteries are still needing a fix before we all have had enough and storm the castle..