Surface Pro 3 LGC Battery Degradation

I've given up -- I spent a fortune on my SP3 i7 512 in the fall of 2014 and now I can only use it when I have access to an outlet.  I was a big fan of the SP3 until this battery boondoggle and I'm totally bummed but I need something truly mobile.  Just bought an HP Envy 15t Touch with pimo everything for 50% off on HP's site.  Never again, MSFT, never again.  ☹️

To my knowledge here is what has been tried:

Complete factory reset

Format and reinstall

delete drivers and re-install

Manually reinstall drivers

Replace the battery (there are services that will do this, but it does not resolve the problem, expect to pay 200-250, these services are not MS)

Send in for refurb ($450, this option might work, but it has been reported as not working in the past)

As far as I know there is no way to roll back the firmware nor do I think anyone has pinpointed what actually causes the problem.

I'd say good luck, but our only hope seems to be MS fixing it, however they seem to be sweeping it under the rug as fast as they can.

My advice continues to be never buy another surface.

I'm guessing there is no way to turn back the firmware? I have tried searching for this, but have not found a tutorial.

It really is a disappointment for a product like this. It seems as though you can never escape fatal flaws in a product even though it is touted as a Tier 1 top shelf item, it might as well be part of the bottom of the barrel of options. This tablet is luckily covered by Costco Concierge and a Squaretrade extended warranty so I will likely end up using those. Hope it isn't an arduous process.

I will surely be extremely cautious in the future buying any product of this level, sure as heck will wait for a while after a product gets launched to see if it has issues. I have seen this happen more than once and not just to me. It's something special really, a company is able to put out a premium product and then have it become defective, put in minimal effort to correct it, then wash their hands of it. Hopefully tech news in general will cover the following events and tarnish Microsoft's reputation, as it should and has been.

I recently did a complete reset of the tablet, it's a hail mary, but would be nice if it fixed the issue.

This will surely leave all kinds of bad tastes in my mouth. Another disappointment, there's no way in **** I'll be able to resell this tablet for anything worthwhile now.

Such is life...

Unfortunately there is no solution.

Microsoft broke it with a firmware update originally (if you research this you'll see they admit it in a few places), but no fix is forthcoming.  After the most recent fix they seem to have walked away, there was no response from MS post the 'fix' that didn't seem to fix it for anyone.

You can swap your computer for a refurb, but I wouldn't recommend it, you will have to pay 450 to do that and someone else in this thread reported the refurb soon started acting the same way.

My advice?  Don't buy another surface ever.

I have also had this issue regarding the surface pro 3 abruptly shutting off even with 50-60% battery. When I tried to turn it back on, it showed a low battery warning and did not turn on. I do not use a docking station or accessories with this device, just the keyboard cover only. This sudden abrupt shutoff has happened on 2 separate times recently and is repeatable. I have run the battery log command and found out this battery is manufactured by Simplo, which Microsoft acknowledges is affected. I will post the battery log below.

I have this Surface fully updated and in excellent condition. I also use the original charger.

I have the firmware updates installed regarding the supposed fixes for the issue, these firmware updates did not help.

I have tried to 2 button shutdown method described in the Microsoft forums, I have done this 2 times and it has not helped.

I am wondering what needs to be done on my end in order to get this Surface Pro 3 back to it's intended working state?

Sincerely, Zach

Battery report

Installed batteries

Information about each currently installed battery

Recent usage

Power states over the last 3 days