Greetings all,
Please download and install KB2913760 as this patch is targeted to address the issue.
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I just got a brand new Surface 2 64GB for christmas, and everything is super cool except one big problem that is driving me really mad!
Here what happens:
And you can see a picture demonstrating the problem here: https://skydrive.live.com/?cid=aa3b180c21be0d1c&id=AA3B180C21BE0D1C%216544&v=3&ithint=photo,.png&authkey=!AAdpXLa67DM2MQQ
My question is: is there a way to manually fix this or Microsoft can solve/update the drivers once and for all in a later update? Is my S2 broken or it's just software-related problem? Should I wait the next updates or take back my Surface 2?
Update: I see everywhere BSOD problems and drivers update problems after Refresh/Restore on ANY machine (Surface 2) by now, this is a serious problems that MS need to fix ASAP for who Refreshed/Restored its device, and cannot wait till 14th January: we need fully working updated drivers right now!
UPDATE #2: Not only Tegra 4 display drivers will fail to install, but ALL the December update/drivers except Firmware will.
Anyway, I found a manual solution for now, and it worked for me:
UPDATE #3:
FINAL SURFACE 2 BSOD/DRIVERS PROBLEM QUICKFIX:
(And you shouldn't have any more bad errors in EventLog or Reliability Report too)
And there's more, you would successfully upgrade to newer firmware without any problem from now on.
GOOD LUCK
THANKS for listen!
-Paolo
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Greetings all,
Please download and install KB2913760 as this patch is targeted to address the issue.
Hey guys, I've discovered why are drivers are not updating.
The problem seems to stem from that fact that when the drivers don't get updated properly at the beginning, the newer drivers are being left in the driver repository anyway.
Wherever you subsequently point windows to update the drivers from (online / downloaded from this thread etc), it will just refer itself back to the drivers already in the repository. Even uninstalling the video device through device manager and clicking the checkbox to remove all driver traces doesn't seem to be clearing the repository in some cases, which is why people are having varying results.
So to install the newer drivers without a refresh / downloading etc, do this (all at your own risk, I don't actually know what I'm doing I've just used some common sense!)
To clear the repository of the newer display drivers that are **not actually in use (**don't clear the older ones being used currently, I don't know what will happen if you do that):
Follow the instructions here http://technet.microsoft.com/en-us/library/cc730875.aspx to
a) Identify the OEM number to remove - its the .2767 display adapter one.
b) Then remove this oem number
Then you can install the latest drivers in device manager. I actually loaded the ones kindly uploaded here, but retrospectively I suspect you can just let windows search online and that will do the tick.
**EDIT: This is not the case, device manager will not find any more up to date drivers online for some reason**
As for the audio drivers - that seems to be more difficult as the audio is split into multiple different drivers, so identifying the right ones to delete is more difficult.
**EDIT: I deleted all the .2774, of which there were 3, and the audio will subsequently be able to update.** There will be more for the Miracast ones etc though.
What this all means, however, is that as soon as MFST release some newer drivers (which will not be in our driver repository), they will all update fine anyways.
Hope this helps!
**EDIT**
As this is being marked as the answer, I'll add:
There is this annoying problem with the brightness on both tablets mine and my sons that drives me nuts.Both tablets were bought from the same store during December month.
Every time the browser content changes to brighter colors the screen brightness goes up and down and it looks almost like flickering.
The same happens on the main screen with the live tiles.
I know this has been reported before and there are also videos but come on Microsoft why do we buy your tablets for if not for comfortable browsing of the mighty internet .
Anyway I have tried to reset/refresh restore also I have updated to the latest firmware but nothing.
The adaptive brightness on or off doesn't make any difference so it must be a software /driver problem .
My son left his surface to update automatically and he has the right drivers now .
I have updated with the latest firmware manually after refresh and I have noticed that the Tegra Driver is still the old one from August .I doesn't seem to want to update to the latest one .
What are your latest Tegra drivers ?
Mine are version 9.17.13.2672 from 13/08/2013 .
I did try to update manually but it says updated and it reverts back to the old one.
On my sons Surface even with the latest drivers the screen adaptive brightness still cannot be turned off it is just like before it changes based on the screen or browser content ,what I mean is that even if you go and turn the adaptive brightness off from the control panel it has no effect at all.
I'm in the same boat as everyone else, drivers will not update past August and I get a BSOD every time I do a refresh.
BSOD can be fixed once and for all Restoring the Surface from a USB Recovery Drive.
But Drivers are still impossible to update past August version after that...
I don't want to exchange my Surface 2 for another one only for this, cause every device is affected by this, and I have to be able to Reset/Reftesh my device when I want without thinking at problems like that...
MS has to fix this through Windows Update or give us a proper Recovery USB Drive image ASAP.
I'm in the same boat as everyone else, drivers will not update past August and I get a BSOD every time I do a refresh.