We've had zero instances of the keyboard not connecting since implementing this change. Since we never use the Surface without the keyboard, it is not an inconvenience for us.
Thanks K. I might give it another try.
Keyboard on new Surface Pro 11 does not always pair with unit upon startup
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Anonymous
I am on my second keyboard/cover for my new Surface Pro 11 and am experiencing the following issue: On some startups -- not the majority of them -- the keyboard does not pair with the Surface Pro unit. The only solution has been to detach the keyboard from the unit and reattach it. I have cleaned the contacts (although this issue arose almost immediately out of the box after purchase), and followed a few other suggestions that I found online. One thing I have not done is reinstall the drivers. I can't imagine that they are out of date and a check of each says that they are up to date and the best drivers for the unit.) So, my question is this: if two different, new keyboards have experienced the same problem, does it sound like the issue is with the Surface unit itself? And if so, what other remedies are there before I turn it over to an expert?
Surface | Surface Pro | Performance and maintenance
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Anonymous
2024-10-21T06:41:35+00:00 -
Anonymous
2024-10-21T06:40:48+00:00 Ive bought 2 surface pro 11's (lower end and higher end model) and both are experiencing the exact same issue on startup. Microsoft we need a firmware fix! Thank you! John
I wont be buying any more until this is fixed. Surface pro 10's are fine.
I hear you John. I wish I had chosen the 10 now. This new tech obviously has bugs. MICROSOFT ARE YOU LISTENING?
I wonder how many other's are in the same boat?
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Anonymous
2024-10-20T17:21:44+00:00 Ive bought 2 surface pro 11's (lower end and higher end model) and both are experiencing the exact same issue on startup. Microsoft we need a firmware fix! Thank you! John
I wont be buying any more until this is fixed. Surface pro 10's are fine.
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Anonymous
2024-10-20T12:18:52+00:00 We've had zero instances of the keyboard not connecting since implementing this change. Since we never use the Surface without the keyboard, it is not an inconvenience for us.
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Anonymous
2024-10-08T19:35:00+00:00 :) So far, the couple of logins post-settings change, have been successful. Sad to hear you have not had success. I will report back if I don't have success.