Surface Pro7 touch screen issue with Windows 11

Anonymous
2021-11-07T14:03:55+00:00

Recently installed Windows 11 on my Surface pro7. The touchscreen stop working every time I lock machine after usage or if it goes on sleep. Also, face recognition stops working and only way to login is through pin.

If i restart machine, it works fine - both face recognition and touch screen works but the moment it goes for sleep or get locked, both things stop working again. Appreciate any help to resolve issue.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-09-26T07:41:36+00:00

    Indeed. I'm now pressing the power button to put the SP7 to sleep.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-10-06T15:36:58+00:00

    Fortunately, for me the recent Windows 11 version update 22H2 seems to have solved the problem.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-10-17T13:07:12+00:00

    For me as well, a couple of weeks after installing 22H2, no problems.

    Was this answer helpful?

    0 comments