Dang, problem re-appeared within 24 hours after removing the Bluetooth driver and reinstalling it with the one from Intel, just like when I did the same with the driver from HP!
Bluetooth Surface Keyboard keeps disconnects from my surface book 2
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Anonymous
Hi.
The last month, my surface keyboard (External bluetooth version), keeps loosing connection to my surface book 2, if i have been away from the office, or my Surface book 2 has been in standby..... (I have tried to change the batteries in the keyboard)
When it happens (Which is does many times a day), i have to delete the paired surface keyboard on the surface book.. wait about a minute, and the press the pair button on the keyboard, and pair it with my surface book again. Then i works undtil the nex time it has been in standby or i have been away from the office.... I have han the surface book and keyboard 7 months, and have never been a issue before a month ago. (I have tried to run e driver update, and the bluetooth repair, nothing helps.
They funny thing is, that i have a business partner in another company with the same setup as mine, he told med that he has the same issue with keyboard as i have....
Any ideas what our problem is, and are there other with the same issue???
Surface | Accessories | Surface Type Cover
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110 answers
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Anonymous
2020-12-19T17:22:13+00:00 -
Anonymous
2020-12-24T05:03:44+00:00 Hi.
The last month, my surface keyboard (External bluetooth version), keeps loosing connection to my surface book 2, if i have been away from the office, or my Surface book 2 has been in standby..... (I have tried to change the batteries in the keyboard)
When it happens (Which is does many times a day), i have to delete the paired surface keyboard on the surface book.. wait about a minute, and the press the pair button on the keyboard, and pair it with my surface book again. Then i works undtil the nex time it has been in standby or i have been away from the office.... I have han the surface book and keyboard 7 months, and have never been a issue before a month ago. (I have tried to run e driver update, and the bluetooth repair, nothing helps.
They funny thing is, that i have a business partner in another company with the same setup as mine, he told med that he has the same issue with keyboard as i have....
Any ideas what our problem is, and are there other with the same issue???
OH my gosh, this has just happened even when I was typing this. It is sooo annoying. The keyboard keeps disconnecting and sometimes the mouse tracker on the screen will disappear too. Then I have to restart the computer and that just kills my working momentum.
I have used the bit locker key recovery and it has not worked or only works temporarily.
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Anonymous
2020-12-24T05:04:29+00:00 Lucky you..mine just keeps happening every 10 minutes. It is really starting to piss me off
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Anonymous
2020-12-24T05:11:38+00:00 Do yourselves a favor. Dorchester the Microsoft keyboard and get a Logitech mx series. They work.
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Anonymous
2020-12-27T15:33:03+00:00 I'm using NUC - and the keyboard was put into sleep mode if I'm using it for some times. It took few seconds to reconnect by pushing any key on the keyboard, sometimes it worked, sometimes not. It's really randomly happened. Another thing is, if this happened on the logon screen, I have to use display keyboard just to type my pin. It's very annoying.
So no fix until now ?
thx