Bluetooth Surface Keyboard keeps disconnects from my surface book 2

Anonymous
2019-01-30T09:32:54+00:00

Hi.

The last month, my surface keyboard (External bluetooth version), keeps loosing connection to my surface book 2, if i have been away from the office, or my Surface book 2 has been in standby..... (I have tried to change the batteries in the keyboard)

When it happens (Which is does many times a day), i have to delete the paired surface keyboard on the surface book.. wait about a minute, and the press the pair button on the keyboard, and pair it with my surface book again. Then i works undtil the nex time it has been in standby or i have been away from the office....    I have han the surface book and keyboard 7 months, and have never been a issue before a month ago.  (I have tried to run e driver update, and the bluetooth repair, nothing helps.

They funny thing is, that i have a business partner in another company with the same setup as mine, he told med that he has the same issue with keyboard as i have....   

Any ideas what our problem is, and are there other with the same issue???

Surface | Accessories | Surface Type Cover

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  1. Anonymous
    2021-02-10T14:33:53+00:00

    The issue got fixed for me. It was a Bluetooth thing. Actually it all started working flawlessly once I screwed in my antennas in my Network Adapter.

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  2. Anonymous
    2021-02-10T14:10:36+00:00

    Same issue!

    Please support!

    The very same device WORKS FINE ON my MAC !!!

    So it is clearly a software issue, please patch it / update it / computer science something.

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  3. Anonymous
    2021-02-01T13:09:17+00:00

    Same here! Bought this piece of utter **** and it was driving me crazy for the very same reason!

    I really don't get it - every single product Microsoft creates seems to be total mess! Trashed this **** up keyboard for

    good and replaced it by a decent Logitech keyword which just works.

    I was actually really keen in buying one of those Surface Books but after this, I am definitely looking away from it.
    I won't buy a laptop created by a company which seems unable to even create a working **** keyboard!

    A WORKING **** KEYBOARD!

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  4. Anonymous
    2021-01-28T10:50:53+00:00

    Ditch the Microsoft product. I've been following this post for years now. Microsoft will never fix it. They just keep selling these defective keyboards a mouses. Buy a keyboard with a wireless USB or Mini-USB connector.

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  5. Anonymous
    2021-01-28T10:48:47+00:00

    Ditch the Microsoft product. I've been following this post for years now. Microsoft will never fix it. Buy a keyboard with a wireless USB connector.

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