The issue got fixed for me. It was a Bluetooth thing. Actually it all started working flawlessly once I screwed in my antennas in my Network Adapter.
Bluetooth Surface Keyboard keeps disconnects from my surface book 2
Hi.
The last month, my surface keyboard (External bluetooth version), keeps loosing connection to my surface book 2, if i have been away from the office, or my Surface book 2 has been in standby..... (I have tried to change the batteries in the keyboard)
When it happens (Which is does many times a day), i have to delete the paired surface keyboard on the surface book.. wait about a minute, and the press the pair button on the keyboard, and pair it with my surface book again. Then i works undtil the nex time it has been in standby or i have been away from the office.... I have han the surface book and keyboard 7 months, and have never been a issue before a month ago. (I have tried to run e driver update, and the bluetooth repair, nothing helps.
They funny thing is, that i have a business partner in another company with the same setup as mine, he told med that he has the same issue with keyboard as i have....
Any ideas what our problem is, and are there other with the same issue???
Surface | Accessories | Surface Type Cover
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110 answers
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Anonymous
2021-02-10T14:33:53+00:00 -
Anonymous
2021-02-10T14:10:36+00:00 Same issue!
Please support!
The very same device WORKS FINE ON my MAC !!!
So it is clearly a software issue, please patch it / update it / computer science something.
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Anonymous
2021-01-28T10:48:47+00:00 Ditch the Microsoft product. I've been following this post for years now. Microsoft will never fix it. Buy a keyboard with a wireless USB connector.
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Anonymous
2021-01-28T05:43:01+00:00 same issue here
Microsoft mouse is connected, for keyboard, i should pair it again every time
Have an Asus Zenbook pro duo
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Anonymous
2021-01-24T20:23:11+00:00 I have the same issue with my PC using both the Surface keyboard and surface mouse. I can get them to reconnect by plugging in a USB device but is rather annoying.