Surface Pro 4 - Screen won't wake from sleep

Thank you!

The suggestion to upgrade the drivers, as described by KentSpain85 (and suggested by others previously) below worked like a charm.  It's now waking from sleep and the battery drain issue seems to be gone!

Now I'm going to turn Windows Hello back on to see if it works properly again.  I'll let you all know if I encounter any additional problems, but everything has worked well for the past 24 hours.

Just a quick note that you should shut down completely and then restart after upgrading the drivers to the beta version.  I was frustrated by one final failure to wake from sleep immediately after upgrading the drivers, but I just did a 'Restart'. When I shut the system down completely and restarted, it worked perfectly.

Thanks again!

Eric

Yeah, it's quite simple. First, you must download the drivers from the website. After you have the drivers these are the steps.

Extract the ZIP file (don't download the EXE version) to a folder where you know where you are. 

Right click the windows menu and click Device Manager

Expand Display Adapters

Right click Intel HD Graphics 520

Update

Click "browse my computer for driver software"

Click "let me pick from a list of device drivers on my computer"

Click Have disk

Click browse

Locate the folder, and use the files there and select the driver you'd like to use.

It'll take a little to update the driver, and then the screen will turn off and on a time or two. My person devices needed a restart so the touch screen would work correctly again, or the pen. Both devices had different reactions to the driver changes, but a reboot always fixed the issue.

Hopefully this helped.  

I actually have that setup on my SP4/i5/256/8mb RAM, with type cover and docking station plus 2 monitors.

It's better like this, probably only 1 of 10 wakes are bad. Sometimes, it doesn't sleep, sometimes it never turns off monitors ( all minor), but real PITA is the SP4 waking, but you can't see anything!

I'm testing new dock with the ainker, but I doubt will fix problem since it's with the SP4 itself, not dock.

please let us know how it goes. hope they have a fix soon.

Same problem here.  Just got the i7 SP4 a couple of days ago and had trouble waking it up a couple of times yesterday though I didn't realize what was going on, then today multiple times including during a meeting which was a big problem.

I found the suggestion early in this thread to press the shortcut Windows key and "p" together twice and that has worked so far as a workaround.  I also set the power option to "do nothing" instead of sleep when closing the type cover because I have to carry it around and close the type cover a lot and that has been when the problem has shown up the most.  It has occurred when the type cover was closed for only a few seconds.

I'm amazed that there's a problem with something as basic as turning on and off.  I upgraded from the SP3 and I never encountered this problem on it, though there were other bugs I just got used to.  A bug or glitch I can cope with, but not being able to turn on the computer is a big problem.  It's all the more annoying when I can see the red light of the camera on so I know something's awake in there, watching me yell at the blank screen.  I don't have the patience or confidence to start fiddlin' with installing beta drivers, etc as I think I'll create at least 2 more problems for every one I try to fix.  I read a lot of reviews before jumping in to get the SP4 but never saw this issue mentioned.  But 10 pages in this thread and multiple other threads shows it's not just a random occurrence.