Surface Pro 4 - Screen won't wake from sleep

SP4 i7 16 GB 256SDD - Installed the newest beta driver yesterday and it hasn't fixed the issue, just had to do a reboot to get the screen back.  Same issue as before, keyboard on etc.. nothing on the screen.  I was hoping the new driver would have fixed it but it hasn't.  I'm sure you will find the same after a day.

So needless to say this is frustrating so I will try to brief.  It is obviously clear that there is a large systemic problem that Microsoft has let go for a long time.

At over 120 pages this thread is losing its utility quickly.  I think there is clearly no solution and I would prefer to read about updates, clean installs, or returns anymore.  A more practical and in my opinion more helpful post would be a summary of any "best practices" to deal with the problem.  Is there a way we can deal with the problem or prevent it - even if that practice is inconvenient.

I am in no way trying to let Microsoft off the hook on this.  This in an atrocious problem and maybe someday there will be a remedy, but until then, we all have to work with what we got.

Any helpful tips much appreciated.

Thanks for the info.. let me know how it goes!!

So needless to say this is frustrating so I will try to brief.  It is obviously clear that there is a large systemic problem that Microsoft has let go for a long time.

At over 120 pages this thread is losing its utility quickly.  I think there is clearly no solution and I would prefer to read about updates, clean installs, or returns anymore.  A more practical and in my opinion more helpful post would be a summary of any "best practices" to deal with the problem.  Is there a way we can deal with the problem or prevent it - even if that practice is inconvenient.

I am in no way trying to let Microsoft off the hook on this.  This in an atrocious problem and maybe someday there will be a remedy, but until then, we all have to work with what we got.

Any helpful tips much appreciated.

Yeah, I agree.

I do have to say that following the Reddit thread about fixing issues from "sfc /scannow" with opencl.dll corruption," I had the most interesting result. Using the beta drivers from Intel did nothing, but the cleaning up the "sfc /scannow" corruption issues did produce some change in behavior. (I think most of the people have given up on the ctl-shift-win-B, win-P, ctl-alt-del, etc. - none of those worked for me)

https://www.reddit.com/r/Surface/comments/49g46p/i\_am\_going\_to\_make\_one\_post\_to\_convey\_a\_fix\_for/

Prior to fixing the opencl.dll problem, I had my computer set up to reproduce the computer freeze after sleeping problem very reliably - my screen off and sleep timer was set to 1 minute. I set up a egg timer for 5 minutes, and every single time the computer would not come out of the black screen after sleep when the egg timer went off.

After fixing opencl.dll, I noticed that the computer always woke up with the same identical method of getting the computer to sleep 1-minute sleep, wait 4 more minutes. That night, I was convinced that the sleep problem was fixed.

Next day I noticed that the computer would not wake up from the black screen after an extended period of sleep. And now I realize that the freezing problem is still there, it's just been changed in that it requires more time.

So something changed when I fixed the opencl.dll corruption, just not 100%.

Does anyone know if there is a program that logs what happens every 20 seconds or so to see if we can catch the computer in the act of freezing? I still don't know whether the computer crashed in sleep, or it's alive but can't communicate when I see the black screen.

• Peter