Surface Pro 4 - Screen won't wake from sleep

I talk a lot of smack about MS, and have since Windows 3.1 (DOS is better!), but that being said I'm highly unlikely to ever switch. The SB and its unique functions have so well integrated into what I do that it's become indispensable and despite its bugs I'd feel handicapped were I to switch back to a regular style laptop of any brand. The USB hub fix is working great for me, I think I'm just going to leave it at that. Also, Macs like all electronics have their own set of bugs.

Thanks for the trolling post.

MBA and surface pro are entirely different types of devices. Person who wants a surface pro does not want an MBA I can assure you.

Between sleep issue or OS X, I think I'd choose sleep issue with hibernate workaround.

In fact, I think I'd choose Linux over all of them, but it's not such a nice touch capable OS for a device like SP4.

• Peter

Well, I can confirm that the updates released on the 9th did not fix the no wake issue, so back to the USB hub fix for me.

You know, when I first got my SB I knew there were bugs, but I imagined that somewhere inside of Microsoft Headquarters there was a room full of frenetic action. Premier programmers working around the clock on the issues, furiously typing away and passing printouts of line graphs back and forth while a serious looking man with his sleeves rolled up draws circles around things on a white board and draws arrows to other things.

"Surely this team can solve any issues the SB/SP4 is having!" I thought. Months later, I now picture it to be a dimly lit wood paneled room with a single 1990's tower and CRT manned by Napoleon Dynamite who just looks up pictures of Ligers all day.

Delightful.

And as a further report of my continued - or should I say discontinued - woes with this apology of a tablet from a company that does not seem capable of getting it right, I am pleased to say that I no longer have those problems.

Solution: I got an MBA.  And I'm not talking about a business degree.  That's right: I've defected.

Quite frankly, there isn't even a comparison to talk about.  For about two-thirds the price of an SP4 (around $1,500 vs $1,000), I sacrificed a touch screen, pen input, and half the storage space; but I've gained (1) a supremely portable, beautiful computing device that simply works, every single time, all the time, flawlessly; (2) a screen that wakes, every single time; (3) a display that is stunning, despite having fewer pixels in total, and never suffers from any such things as light leaks, bad pixels, or low-light flickering; (4) a battery that lasts for an entire 9-to-10-hour nearly-uninterrupted work day of moderate-to-heavy "business-ey" stuff, without futzing with Sleep, Hibernate, or any damned settings; (5) a browser that does not seem to have a single problem with any site I've thrown at it; and (6) a touchpad so smooth and multi-functional that I haven't missed touch.

I feel a bit guilty; but not really, since loyalty to a brand can only go so far.

Now to find a ready sucker (sorry, I mean worthy customer) for a near-brand new Surface Pro 4 (third replacement) on eBay.  And next, the big desktop sitting at home....

It's been fun, y'all.

Had an early 15xx lot number and was having the not waking issue 90% of the time. Spoke to MS info desk and they walked me through a bunch of BS before telling me I was eligible for a replacement. About 3 days later I received my replacement unit (I believe lot 1604) and had no issues. Woke EVERY TIME without fail. About a week into having it I put insider builds on it and still no issues. Not a single issue for over a month. Kept getting insider builds and got all the way up to build 15332 and then I started having an issue where every time I hit the power button, or let it go to sleep on its own, it would immediately go into hibernate. Changed the hibernate time to 240 minutes, same issue. Changed it back to the default 120mins, same issue. I then decided to disable hibernate by typing in powercfg.exe /h off into cmd prompt. This fixed the hibernating issue, and all was well again. Woke every time, no issue. I then updated to build 15342, and NOW the sleep of death issued appeared. Back to 90% of the time the computer wouldn't wake up and the only way to bring it back was to hold the power button for 15secs and restart. Turned hibernate back on with cmd prompt, same issue. Sleeep of death over and over again. Deleted all the firmware drivers, reinstalled them all, deleted the display driver, reinstalled, same issue. Sleep of death 90% of the time.

I then decided to roll back to build 15332, and the sleep problem disappeared.  Turned it off with the power button, let it sleep on its own, wakes EVERYTIME. With build 15442 sleep of death, with build 15342 no issues. Seems to be some sort of a software/driver issue to me..... Not saying its the build causing the issue, just something that happens when its upgraded, something with drivers, OS refresh, something......

UPDATE: Rolled all the way back to a Non Insider image I had stored. Then updated to 15442 and everything is working fine again. No sleep of deaths, no hibernation issues.