Surface Pro 4 - Screen won't wake from sleep

Anonymous
2015-10-27T05:32:42+00:00

I received my Surface Pro 4 today and it worked fine. I put it on "sleep" for awhile, came back and turned it on. Once again it worked fine. I made an error and instead of putting it on "sleep" I  hit the power button to turn it off when I finished. Now it won't come on at all. The screen stays dark. If I push the power button I can see lights under the keyboard keys, then if I hit the power switch again they go off. But nothing happens to the screen no matter what I do. Has anyone else suffered from this?

Surface | Surface Pro | Display and screen

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Anonymous
2016-08-19T19:27:34+00:00

It works fine for me after the Anniversary Update to Windows 10 Pro (Version 1607). It no longer goes into a coma.

I just traveled all week. Put my Surface Pro 4 (SP4) to sleep 10 to 20 times each day, and currently my task manager shows the up time to be 7:21:35:21 - 7 days! It is actually working the way I expected it to when I bought it!

It was such a relief to not be scared to put it to sleep during meeting breaks to save battery when working with my Pen and OneNote. For the past 7 months I've had to have it on power when in meetings so that it wouldn't go into a coma. That was always so embarrassing.

You can update to the latest version of Windows 10 by opening Settings > Update & security > Windows Update, and selecting Check for updates.

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  1. Anonymous
    2016-02-10T07:17:20+00:00

    4352 was marginally better if at all than the previous ones for my setup.

    the beta 4380 immediately showed a better performance "displaydriverwise" ( 900% less crashing ) fwiw.

    I also have the dock and the MS keyboard but i havent tested with those yet that is still to follow up on.

    For the moment it has re above only been tested without the dock so i cant comment on the useability on dock/display/ethernet. The PSU used for last nite driver tests was the same configuration as the other drivers were tested under = using keyboard and the mini accompanying PSU.

    I noticed that the intel driver provided the text you refer to. However ...my thoughts was...it cant possibly get any worse..

    it was a success.

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  2. Anonymous
    2016-02-10T07:13:57+00:00

    Where did you see beta 4380 driver ? Could you kindly provide a link ?

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  3. Anonymous
    2016-02-09T23:21:01+00:00

    But... does it also work with external monitor and/or dock? Isn't this the one that fixes the sleep problems, but makes dock or external monitor not work.

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  4. Anonymous
    2016-02-09T22:28:07+00:00

    the beta 4380 driver from intel have massively improved my sp4 i7 16gb 256ssd -  doing insider on pro and ent versions.

    Thanks intel !!!! big thumbs up.

    Cant wait to see it filter into a MS update.

    almost happy now ))

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