Surface Pro 4 - Screen won't wake from sleep

I just purchased my SP4 i7/16/256 5 days ago from bestbuy.  I just started using it 2 days ago and since then have had it fail to wake from sleep at least 40 percent of the time.  The computer is on because I ause I can see the keyboard light up, and sometimes hear sounds, but the screen stays black. Sometimes it was sleeping for less then a minute(closed type cover to adjust power cord placement and then it wouldn't turn on) .  I also have the typecover with fingerprint reader, when I pull open the cover the SP4 does not wake. I have to press the power button to get it to turn on(if it will turn on at all) which I find really frustrating.  I have owned many tablets(Samsung note, google nexus, ipad) and have never had issue.  When you close the cover it should turn off and when you open the cover the device should turn on.  This is something that is so simple and basic, and as this tablet has cost me almost as much as have paid for all my other tablets combined completely unacceptable.  I am going through all the updates now, and if this problem still exists will stop by the Microsoft store.  If they can't resolve it I will have to return.  As this is the first real splurge I have purchased in many years I have so far been disappointed.  I think I should have went with an Apple product instead.

SP4 m3 having the Black Screen of Death after wake. The type Cover lights up and it appears the surface is on but nothing. I am not posting for a solution since it appears M$ is ignoring this thread with verocity, just adding to the pile so people know this thing is ****. I will wait a week or so then return for a refund and walk to the other end of the mall and buy the less capable but more reliable iPad. Thanks, M$ I've been defending you for years but this is inexcusable.

While out with friends after work, I was asked what have I gotten myself for xmas. I replied a SP4, which I had in my work bag next to me. 2 of them expressed interest in getting the device but wanted a demo before they committed. I pulled out my SP4, pulled back the cover and nothing...Had to hold the power button to reset it. Their faces were priceless and I was immediately asked how much I paid for it, to which I replied, $1800. After the reset, on login screen, i wanted to show them how cool Windows Hello is and positioned the device in front of them and explained it unlocks to my face. "No way," they said, so i moved to their side of the table and stared into the IR camera...and nothing, the device froze again! To which they replied, "Did you see that Giants game?"

I've been having problems with a brand new and very expensive Surface Pro 4.  First wifi problems (resolved to an extent) and now waking from sleep problems.  I'm now in the process of resetting the Surface to factory and have the return label printed out on my desk.  These problems are (to me anyway) completely unacceptable for such a high end machine.  The thing however that clinched it for me to return the device and not persevere, is that looking around the internet and on forums you get the impression that Microsoft just don't care.  Some of these problems have been around for months and months.  I've got no confidence that a fix is even being worked on.  

Come on Microsoft are you bothered about your reputation of not ?, from what I see the answer is 'NOT'.

At this price for a machine like this you should be proactively contacting customers offering solutions - not seeming to ignore them.  Or maybe you can just rake in the cash by selling a pretty machine with problems ?.

Not good enough.