Surface Pro 4 - Screen won't wake from sleep

Anonymous
2015-10-27T05:32:42+00:00

I received my Surface Pro 4 today and it worked fine. I put it on "sleep" for awhile, came back and turned it on. Once again it worked fine. I made an error and instead of putting it on "sleep" I  hit the power button to turn it off when I finished. Now it won't come on at all. The screen stays dark. If I push the power button I can see lights under the keyboard keys, then if I hit the power switch again they go off. But nothing happens to the screen no matter what I do. Has anyone else suffered from this?

Surface | Surface Pro | Display and screen

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Anonymous
2016-08-19T19:27:34+00:00

It works fine for me after the Anniversary Update to Windows 10 Pro (Version 1607). It no longer goes into a coma.

I just traveled all week. Put my Surface Pro 4 (SP4) to sleep 10 to 20 times each day, and currently my task manager shows the up time to be 7:21:35:21 - 7 days! It is actually working the way I expected it to when I bought it!

It was such a relief to not be scared to put it to sleep during meeting breaks to save battery when working with my Pen and OneNote. For the past 7 months I've had to have it on power when in meetings so that it wouldn't go into a coma. That was always so embarrassing.

You can update to the latest version of Windows 10 by opening Settings > Update & security > Windows Update, and selecting Check for updates.

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  1. Anonymous
    2017-10-02T14:23:08+00:00

    How do I get my display out of sleep mode?

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  2. Anonymous
    2017-07-07T17:36:39+00:00

    That's a very sensible question! Never trust a random link.

    In partial answer see the whois listing for windows.net.

    https://www.whois.com/whois/windows.net

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  3. Anonymous
    2017-07-07T17:31:33+00:00

    Hi SteveALee.  What is http://repairavoidancetools.blob.core.windows.net ? It's the download link inside the link you posted.  Since the link you posted is on Microsoft.com, I assume the download link is safe.  Does anyone know if Microsoft owns that URL, or if not, who does?

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  4. Anonymous
    2017-07-07T17:22:01+00:00

    Is this post related to this thread?  Hi, I-am-anderew.  Are you have the sleep-of-death problem characterized by the Surface not responding to a power on and requiring a hard reset in order to get anything shown on the display?

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