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I connected the Duo to my PC and tried to copy my music to the Duo. On my old phone I could copy the music to the phone by using windows explorer and just copy and paste to the phone. On the duo I get an error message saying the device is no longer connected. When I look at the Duo in windows explorer you can't see anything no folders at all. My old phones folders showed up.
I tried windows media player but the duo doesn't show up to sync to.
Anyone know how to get music conveniently to the duo?
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Was experiencing the same issue. Found the following setting. On the Surface Duoopen Settings, search for USB. Select USB Preferences, under "Use USB for" select File Transfer.
Windows now will be able to connect to Duo and allow file transfer via File Explorer.
Cheers!
Use USB cable 3.0 and activate developer options.... Tap build number ( times. Turn o. USB debugging and your pc will recognize surface duo for file transfer.
Good real-world practice until v2 which I'm hoping for next year about this time.
my transfer is quite larger, probably that accounts for slow speed too. Not sure why it drops the connection. I did change ports and the cable is new. Well, it is slowly moving along now, i will patiently wait! I rebooted it a few times today when i first tried the USB connection and i was having no luck. I am confident the software issues will be dealt with, android by now is very solid and microsoft should know a thing or two about software as well! I guess they could have waited a bit longer to launch it until they had it all straightened out, but i am glad it is here now, been waiting a long time for it!!
Actually my transfer (3 GB Music) was relatively fast though I don't doubt what you're experiencing. No idea on dropped connections, etc. Try a different cable, different USB connection on your PC. Just a thought.
The hardware is impressive and has great promise. Agree the software (Android, Launder) isn't quite as refined. I'm currently dealing with the Swiftkeyboard randomly closing the keyboard when I need to use it or being totally unresponsive. I've found simply "restarting" the duo cures it at least for a few uses. If you haven't rebooted your Duo in a while, can't hurt trying. Beats a complete reset.
