Syncing music to the Surface Duo?

Anonymous
2020-09-11T18:59:15+00:00

I connected the Duo to my PC and tried to copy my music to the Duo.  On my old phone I could copy the music to the phone by using windows explorer and just copy and paste to the phone.  On the duo I get an error message saying the device is no longer connected.  When I look at the Duo in windows explorer you can't see anything no folders at all.  My old phones folders showed up.  

I tried windows media player but the duo doesn't show up to sync to.  

Anyone know how to get music conveniently to the duo?

Surface | Surface Duo | USB-C

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Anonymous
2020-09-12T17:57:36+00:00

Was experiencing the same issue. Found the following setting. On the Surface Duoopen Settings, search for USB. Select USB Preferences, under "Use USB for" select File Transfer.

Windows now will be able to connect to Duo and allow file transfer via File Explorer.

Cheers!

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  1. Anonymous
    2020-09-14T17:22:37+00:00

    Thank You

    This is going to make my life much easier. 😊

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  2. Anonymous
    2020-09-14T00:42:27+00:00

    Was experiencing the same issue. Found the following setting. On the Surface Duoopen Settings, search for USB. Select USB Preferences, under "Use USB for" select File Transfer.

    Windows now will be able to connect to Duo and allow file transfer via File Explorer.

    Cheers!

    Thanks for the post Thomas.  

    Just adding some addition information.  You can either search for the setting as Thomas indicates above or you can tap Settings, tap Connected devices, tap USB, tap File Transfer under "Use USB for".

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  3. Anonymous
    2020-09-13T01:07:27+00:00

    Thank you, your answer is accurate and timely considering the device only had general release two days ago.

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  4. Anonymous
    2020-09-12T16:31:42+00:00

    Dealing with the same issue of copying both music files & photos from my Win 10 folders using File Manager.  Resorted to opening the included OneDrive app and downloading from the backups I have stored there.  Don't know if I was successful or not (lots of Gb's) yet.

    Many of the included apps (files, music, photos) from Google & Microsoft (Calculator!) are basic to the extreme.

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