Surface pen no longer able to highlight the article

Anonymous
2017-11-06T04:35:32+00:00

I use the surface pen to do personal reading as well as highlighting on the article. However, recently I suddenly cannot do the highlighting  anymore. Each time I tried to highlight, the pen dragged the screen to the next page. Is this the problem with the pen or the application software?

Moved from:      Surface / Surface Pro 4 / Display and screen

Surface | Accessories | Surface Pen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-11-13T21:35:21+00:00

Hi Swee,

I think what you are seeing are some Pen interaction improvements that were made in the Fall Creators update. 

**Scrolling with pen.**In the effort to create a more intuitive pen interaction on Windows, we are emphasizing natural and direct manipulation of content with pen. You don’t have to “hunt and peck” for scrollbars or frequently switch between pen and touch when navigating; now you can scroll content directly and fluently as you would with your finger.

**Selection with pen.**We also revised selection with pen by giving it more control over the selection process. Not only are we showing selection grippers whenever text is selected via pen, but also are allowing for a consistent and fast selection of content – text, objects, or ink—by dragging the pen while the barrel button is pressed.

For example, if you are in Edge or a Store app you can now select text by quickly double tapping a word and then dragging the selection grippers to adjust the words highlighted OR you can press and hold the pen's barrel button while you highlight the desired text.

Hope this helps,

Greg

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  1. Anonymous
    2018-01-30T01:17:14+00:00

    Interestingly, since my last reboot, the highlighting is now working normally.  I didn't change anything and it doesn't appear there have been any recent updates since last posts.  I'm not sure why this is, if it's temporary or why it now works properly. 

    @MS, if something was pushed to change this behaviour, please explain.

    Greg

    Same thing here as well, all is back to normal.

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  2. Anonymous
    2018-02-23T18:10:41+00:00

    Hi Swee,

    I think what you are seeing are some Pen interaction improvements that were made in the Fall Creators update. 

    **Scrolling with pen.**In the effort to create a more intuitive pen interaction on Windows, we are emphasizing natural and direct manipulation of content with pen. You don’t have to “hunt and peck” for scrollbars or frequently switch between pen and touch when navigating; now you can scroll content directly and fluently as you would with your finger.

    **Selection with pen.**We also revised selection with pen by giving it more control over the selection process. Not only are we showing selection grippers whenever text is selected via pen, but also are allowing for a consistent and fast selection of content – text, objects, or ink—by dragging the pen while the barrel button is pressed.

    For example, if you are in Edge or a Store app you can now select text by quickly double tapping a word and then dragging the selection grippers to adjust the words highlighted OR you can press and hold the pen's barrel button while you highlight the desired text.

    Hope this helps,

    Greg

    I have this same problem. I tried the double tapping of the word and it still will not allow me to highlight at all when reading a PDF. I am a graduate student and this one of the major reasons I purchased this laptop. The fact that this update is preventing me from using an extremely important function is frustrating. What can I do to go back to the way things worked before the update. This problem literally makes my $1500 laptop utterly useless for school now.

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  3. Anonymous
    2018-03-10T22:17:07+00:00

    Yes, this is a nightmare. I can't roll back so I'm moving to my old PC with a mouse. My Surface has proved a waste of money. Why on earth update but not tell us what you're doing? I've spent weeks looking for a way round it.

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  4. Anonymous
    2018-03-10T22:19:37+00:00

    Having just used it as it was for the past 20 minutes has made me realise even more what a real pain the changes have made. I can only hope that a large number of people feel the same and ask for a solution. 

    Absolutely agree.

    And, yes, re-installing the driver and does nothing since this is not a bug but "feature."

    It doesn't make any sense since being able to simply highlight and move text around with the pen is a major advantage of using the surface with the pen in the first place.  I really don't like it either and canned Microsoft response here was clearly obnoxious.

    I hate this new version of copying text too.  Has nothing to do with the pen.  A lot of times I just use my finger to quickly highlight text to copy or cut.  Used to do it with no problem.  Now the same two circles show up.  I was trying to copy and paste a lot of text for an ebay listing, what a pain, it took forever.  I need to get my surface back to the way it was before.  Please let us know how to change that feature back to the original way.  The last week I have spent a couple hours on google & bing trying to find the answer with no luck.  This is the first time I saw someone else hates it too, and it was the Fall Creators update.  Today I had a lot of copy and pasting to do so I turned on my old desktop running XP.  Copy, cut & pasted easy using mouse.  Hey Coolcity2 let me know if you find a way to change it back. 

    That is a help, but not a fix. Thanks for pointing out the 'drag the circles' but it's not convenient in complex layouts.

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