Surface pen no longer able to highlight the article

Anonymous
2017-11-06T04:35:32+00:00

I use the surface pen to do personal reading as well as highlighting on the article. However, recently I suddenly cannot do the highlighting  anymore. Each time I tried to highlight, the pen dragged the screen to the next page. Is this the problem with the pen or the application software?

Moved from:      Surface / Surface Pro 4 / Display and screen

Surface | Accessories | Surface Pen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-11-13T21:35:21+00:00

Hi Swee,

I think what you are seeing are some Pen interaction improvements that were made in the Fall Creators update. 

**Scrolling with pen.**In the effort to create a more intuitive pen interaction on Windows, we are emphasizing natural and direct manipulation of content with pen. You don’t have to “hunt and peck” for scrollbars or frequently switch between pen and touch when navigating; now you can scroll content directly and fluently as you would with your finger.

**Selection with pen.**We also revised selection with pen by giving it more control over the selection process. Not only are we showing selection grippers whenever text is selected via pen, but also are allowing for a consistent and fast selection of content – text, objects, or ink—by dragging the pen while the barrel button is pressed.

For example, if you are in Edge or a Store app you can now select text by quickly double tapping a word and then dragging the selection grippers to adjust the words highlighted OR you can press and hold the pen's barrel button while you highlight the desired text.

Hope this helps,

Greg

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79 additional answers

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  1. Anonymous
    2018-01-07T13:49:39+00:00

    When highlighting in the JW Library App you must depress the button on the pen

    towards the tip.

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  2. Anonymous
    2018-01-07T13:53:34+00:00

    When highlighting in the JW Library App, you must depress the button on the tip end of the pen.

    Regards

    Mike Ohio

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  3. Anonymous
    2018-01-07T19:55:29+00:00

    Both my wife and I had the same problem using Stylus after a major Windows update/installation took place.  Now the only way the stylus will highlight using the jw library app is if you depress the button on the side of the pen and hold it while highlighting. Otherwise, like others stated, it drags the screen to the next page of the document.  

    Pen still works fine with the MS One Note applications.  

    Dave C

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  4. Anonymous
    2018-01-11T03:43:31+00:00

    ...after last windows update

    ...Jw library app

    ...yes i have 

    ...replacing battery in pen, uninstalling the pen from Bluetooth, restarting Jw app

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