Hey all, Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far: OneNote UWP -- flashes when inking MS Whiteboard -- flashes when inking MS Sticky Notes -- flashes when inking OneNote 2016 -- works just fine I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U. Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Mine does the same thing in Microsoft Whiteboard. However, when inking with the 'rainbow' color pens, the issues stops. But all solid colors makes the screen blackout.

This helps. I have Latitude 7490, wacom intuos cth-480 tablet. Seems the problem is quite common among Dell laptops.

I have the same issue on my new Microsoft Surface Pro 7 that I use for work. As someone else reported, it's only flickers when using solid colors with the pen. If I choose the different rainbow color pens, there is no flicker. My Intel Iris Plus Graphics driver is version 26.20.100.7641 from Dec 2019.

Same issue - seen on 1909. Flashes for the solid colour pens. For OneNote 2016 it is fine though. Don't know why there is no resolution from Microsoft on this. Very annoying and no direction from Microsoft on this.

Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

OneNote UWP -- flashes when inking
MS Whiteboard -- flashes when inking
MS Sticky Notes -- flashes when inking
OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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57 answers

Anonymous

2020-03-17T21:56:46+00:00

Mine does the same thing in Microsoft Whiteboard. However, when inking with the 'rainbow' color pens, the issues stops. But all solid colors makes the screen blackout.
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Anonymous

2020-03-18T06:57:48+00:00

Mine does exactly the same.
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Anonymous

2020-03-26T11:42:33+00:00

This helps. I have Latitude 7490, wacom intuos cth-480 tablet. Seems the problem is quite common among Dell laptops.
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Anonymous

2020-04-01T14:18:32+00:00

I have the same issue on my new Microsoft Surface Pro 7 that I use for work. As someone else reported, it's only flickers when using solid colors with the pen. If I choose the different rainbow color pens, there is no flicker.

My Intel Iris Plus Graphics driver is version 26.20.100.7641 from Dec 2019.
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Anonymous

2020-05-17T12:03:02+00:00

Same issue - seen on 1909. Flashes for the solid colour pens. For OneNote 2016 it is fine though. Don't know why there is no resolution from Microsoft on this. Very annoying and no direction from Microsoft on this.
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