Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous
2019-06-24T16:55:30+00:00

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

  • OneNote UWP -- flashes when inking
  • MS Whiteboard -- flashes when inking
  • MS Sticky Notes -- flashes when inking
  • OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2019-10-24T22:12:57+00:00

    Thanks for the tips dervturbo. We also had 1809 baseline applied to 1903 and after clearing those settings, the pens seemed to work consistently.

    I would encourage anyone with similar issues to check your GPO as suggested above.

    Hi, so how to "clear the baseline settings" so that it fixes the problem? I now have it on my HP x360 G3.

    I'm also curious about the exact settings to input in this GPO.  Running 1903, originally set to Administrators, current empty (no value), and having the same issue.  What exact settings are the "correct" one to use?  Thanks in advance guys!!

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  2. Anonymous
    2019-10-24T22:14:01+00:00

    There is a new driver released by Intel on Oct 18th. Will try this one to see if it corrects the issue.

    My PC is HP Elitebook X360 G2

    Running a Lenovo Yoga Gen4 and not sure if it's worth upgrading against Intel's advice... can someone weigh in on the value of the latest driver to fix this issue??

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  3. Anonymous
    2019-10-31T01:01:24+00:00

    Same exact problem with same exact machine here.

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  4. Anonymous
    2019-11-14T07:52:33+00:00

    same here with surface pen and surface laptip 3 13.5"

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  5. Anonymous
    2020-01-07T16:46:02+00:00

    I have a Lenovo Yoga 930. I never had this issue until a Windows Update that changed Windows to version 1909. The support of Lenovo told me to do a Windows Restore to the prior version. I am contacting Windows... I'll update.

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