Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous
2019-06-24T16:55:30+00:00

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

  • OneNote UWP -- flashes when inking
  • MS Whiteboard -- flashes when inking
  • MS Sticky Notes -- flashes when inking
  • OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2019-09-04T18:46:25+00:00

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  2. Anonymous
    2019-09-05T04:25:39+00:00

    Hmm, any other links because that driver doesn't work for me. Dell laptop for work here

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  3. Anonymous
    2019-09-05T04:38:39+00:00

    Can help you any further, sorry

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  4. Anonymous
    2019-09-05T09:07:09+00:00

    I managed to fix it by rolling back to the microsoft device drivers. But the performance is TRASH. I have a Dell Latitiude 5290, but maybe it works for others. 

    Go to device manager > Display Adaptors > Intel 620

    Then right click on Intel 620 > select update driver > Browse from my computer >Let me pick from a list of available drivers on my computer. 

    Then you should see "Microsoft Basic Display Driver" at the bottom. Select that and install. 

    I don't get the flickering anymore, but I'm hoping intel fix their drivers soon!!!

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  5. Anonymous
    2019-09-05T09:08:28+00:00

    Hey, I have the same tablet, rolling back to the "Microsoft Basic Display Drivers" instead of Intel's fixed it for me.

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