Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous
2019-06-24T16:55:30+00:00

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

  • OneNote UWP -- flashes when inking
  • MS Whiteboard -- flashes when inking
  • MS Sticky Notes -- flashes when inking
  • OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Surface | Surface Book | Display and screen

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  2. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2019-06-24T17:10:05+00:00

    🕱   Warning from a Moderator:

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  3. Anonymous
    2019-07-15T18:27:23+00:00

    I have a surface i7 laptop with the same issue. Anywhere pressure sensitivity is available when I touch the tip of the pen to the screen it flashes black for a split second. It does this with every touch, so inking is completely useless to me until this is fixed.

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  4. Anonymous
    2019-07-15T22:00:53+00:00

    Have you up-dated all the apps in your windows store library yet  ?

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  5. Anonymous
    2019-07-25T14:28:36+00:00

    I have seen this on a Dell 5290 Tablet since the 1903 update.

    Originally noticed it inking in OneNote with the pen but it also does it when drawing with a finger.  It also flashes while using Snip and Sketch inking.  I am just checking to see if any newer driver are available since my last attempts to fix it.

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