Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous
2019-06-24T16:55:30+00:00

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

  • OneNote UWP -- flashes when inking
  • MS Whiteboard -- flashes when inking
  • MS Sticky Notes -- flashes when inking
  • OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Anonymous
    2019-10-17T14:43:29+00:00

    Thanks for the tips dervturbo. We also had 1809 baseline applied to 1903 and after clearing those settings, the pens seemed to work consistently.

    I would encourage anyone with similar issues to check your GPO as suggested above.

    Hi, so how to "clear the baseline settings" so that it fixes the problem? I now have it on my HP x360 G3.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-10-17T11:49:38+00:00

    Ditto - don't have time for this ...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-10-12T23:35:05+00:00

    I'm on the same boat as you.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-10-12T23:34:21+00:00

    I'm experiencing the same problem and thus for there appears to be no solution. I bought a surface book 2  for a reason as a college student. Now I think I should have just bought a Mac and I pad separately. It's frustrating to pay so much for my book 2 and not be able to take notes in class using my pen.

    Was this answer helpful?

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more