Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous
2019-06-24T16:55:30+00:00

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

  • OneNote UWP -- flashes when inking
  • MS Whiteboard -- flashes when inking
  • MS Sticky Notes -- flashes when inking
  • OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2019-08-27T22:01:34+00:00

    I have the same problem here on my Surface Pro 6, i5, 8gb RAM.

    It only happens in Onenote when using the pencil tool. For me the problem started after the dark mode update.

    It works fine for a while, but then all of a sudden Onenote freezes for a short second and afterwards the screen flicker every time i touch the screen with the pen(with pencil tool selected).

    The other tools, like marker and pen, still work fine.

    Tested in other apps aswell, with no problems.

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  2. Anonymous
    2019-08-14T19:23:44+00:00

    Exact same situation here, but with a Lenovo X380 Yoga. Some ink apps work fine, with the ones you identified are blinking with every pen touch. Very irritating. Hope someone knows what to do.

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  3. Anonymous
    2019-07-25T14:28:36+00:00

    I have seen this on a Dell 5290 Tablet since the 1903 update.

    Originally noticed it inking in OneNote with the pen but it also does it when drawing with a finger.  It also flashes while using Snip and Sketch inking.  I am just checking to see if any newer driver are available since my last attempts to fix it.

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  4. Anonymous
    2019-07-15T22:00:53+00:00

    Have you up-dated all the apps in your windows store library yet  ?

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  5. Anonymous
    2019-07-15T18:27:23+00:00

    I have a surface i7 laptop with the same issue. Anywhere pressure sensitivity is available when I touch the tip of the pen to the screen it flashes black for a split second. It does this with every touch, so inking is completely useless to me until this is fixed.

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