Hey all, Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far: OneNote UWP -- flashes when inking MS Whiteboard -- flashes when inking MS Sticky Notes -- flashes when inking OneNote 2016 -- works just fine I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U. Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Yes adding those fixes it. The problem with some people is that their sys admins will not change it

There is a new driver released by Intel on Oct 18th. Will try this one to see if it corrects the issue. My PC is HP Elitebook X360 G2

Have you up-dated all the apps in your windows store library yet ?

Surface Book 2 Screen Flashes Black when inking in UWP Apps

Anonymous

Hey all,

Recently (post 1903 update), my Surface Book 2 screen started flashing black every time I touch my Surface Pen to the screen to ink something. It works just fine if I'm using the Pen as a cursor (IE moving/closing windows, etc all work just fine) and if I'm using the pen to ink in a Win32 app. What I've tested in so far:

OneNote UWP -- flashes when inking
MS Whiteboard -- flashes when inking
MS Sticky Notes -- flashes when inking
OneNote 2016 -- works just fine

I've run the Surface Diagnostic Toolkit, re-installed the Intel UHD drivers, installed the latest Surface Firmware, and run Windows Update, all to no avail. I'm running W10 1903 Build 18362.175 on a 13in Surface Book 2 i7-8650U.

Has anyone run into this issue before, or have any thoughts on what I should try next? I haven't tried a different pen since I only have the one, but that was my next thought.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Anonymous

2020-06-21T21:45:04+00:00

Yes adding those fixes it. The problem with some people is that their sys admins will not change it
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2019-10-22T22:13:58+00:00

There is a new driver released by Intel on Oct 18th. Will try this one to see if it corrects the issue.

My PC is HP Elitebook X360 G2
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2019-07-15T22:00:53+00:00

Have you up-dated all the apps in your windows store library yet ?
Was this answer helpful?

0 comments No comments

Barb Bowman 80,815 MVP Volunteer Moderator

🕱 Warning from a Moderator:

You may have received an email/reply to your question with a single toll-free number suggesting that you call Microsoft. Do NOT call; this was a bogus message posted by a scammer. The phone number does not belong to Microsoft and the post has been removed. Official support phone numbers for all supported countries can be found athttps://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers.

0 comments

Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Comments have been turned off. Learn more