Perhaps. Feel free to comment out there. The link is on Reddit too.
SurfaceBook Crashes/Shutdowns During Sleep
My SB (i5, 256gb, 8gb, GeforceGPU) keeps crashing/freezing during sleep which causes it to shut down. According to the windows reliability monitor it has been happening every day multiple time.
I though I was going crazy because I clearly remember not turning it off before putting it to sleep. I recently had my original SB replaced with a new one which fixed most of the issues from blue screens to flickering that would not go away. But this new one still has the Hello Camera issue where it wont turn on during startup and this new problem that has popped up.
Is this caused by a hardware defect? I really don't want to drive 23km to the other side of my city to get another replacement at a Microsoft store if the issues aren't resolved. Here's an image on the report. As you can see, there are 17 critical events today not to mention all the other days as well. Thanks.
If anyone has a solution that isn't a complete factory reset or system reinstall (I've tried them before) that would be great.
Surface | Surface Book | Display and screen
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
201 answers
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Anonymous
2016-05-27T22:10:37+00:00 -
Anonymous
2016-05-27T22:03:09+00:00 Hey, thanks for posting it in the media. Maybe MS will take notice now and fix it.
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Anonymous
2016-05-27T21:46:15+00:00 My experiences with Sleep of Death on my Surface Book are now written up in The Register: http://www.theregister.co.uk/2016/05/27/sleep\_of\_death\_windows\_10/
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Anonymous
2016-05-26T12:58:54+00:00 Same here. I updated last night, closed the SB and this morning found it had crashed and restarted. I too am starting to think it might be hardware related, in which case MS should just own up to it instead of keeping silent.
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Anonymous
2016-05-26T11:32:40+00:00 Whatever these update were supposed to do, it didnt help with sleep crash on my SB either...
What a shame!