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DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset.
Saw also some postings on reddit regarding this new issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated June, 27 2023
Thank you for your patience while we have investigated Surface Duo devices that would restart after the May 30th, 2023 update. The June 26th, 2023 update improves system stability. See Update Surface Duo for more info on how to update your Surface Duo or Surface Duo 2.
Marking as "Answered" for now to raise visibility.
I've just installed the update.
I'm hopeful it'll resolve our issues.
Thanks for the heads up about the update. I'm installing it now.
Update: phone turned off during the update and hasn't come back on since soooooo...
Update 2: Managed to install the update by leaving the phone connected to my PC. It fixed nothing. Same problems as before.
Installed 2023-427-16 update.
Until now no new problems.
But still high battery usage, and I dont dare to try vpn.
Update for the my is ok now. Even with the VPN. Thanks you Microsoft. ❤️
