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DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset.
Saw also some postings on reddit regarding this new issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated June, 27 2023
Thank you for your patience while we have investigated Surface Duo devices that would restart after the May 30th, 2023 update. The June 26th, 2023 update improves system stability. See Update Surface Duo for more info on how to update your Surface Duo or Surface Duo 2.
Marking as "Answered" for now to raise visibility.
Still a problem a month later and no update? We're dying out here (or at least our phones are)!
Yeah I'm having the same problem
Almost a month later and we don't even have the option to revert to the previous (working) build. This is madness!
Duo 2 behaved normally today.
Mine still hasn't. Can't even get it to boot past charging battery signal, even after I drained the battery and then charged up during the day.
