Surface Duo 2 - permanent reboots after Update may 30 2023

Anonymous
2023-05-31T05:50:14+00:00

DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset.

Saw also some postings on reddit regarding this new issue.

Surface | Surface Duo | Performance and maintenance

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Anonymous
2023-05-31T17:08:24+00:00

Updated June, 27 2023

Thank you for your patience while we have investigated Surface Duo devices that would restart after the May 30th, 2023 update. The June 26th, 2023 update improves system stability. See Update Surface Duo for more info on how to update your Surface Duo or Surface Duo 2.

Marking as "Answered" for now to raise visibility.

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  1. Anonymous
    2023-06-26T13:35:12+00:00

    And not even one line about this problem on their site.

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  2. Anonymous
    2023-06-26T13:27:56+00:00

    I try set to 3G & with VPN and no reboot

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  3. Anonymous
    2023-06-26T13:02:38+00:00

    Still a problem a month later and no update? We're dying out here (or at least our phones are)!

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  4. Anonymous
    2023-06-23T01:21:28+00:00

    Yeah I'm having the same problem

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