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I've had my MS Pro 4 for a few days now. Updates are installed and it's working fine. I hear a crackling or arcing sound every once in a while. It even happens when in sleep mode. Should I be concerned or is there an explanation for this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is rather infuriating....
This answer is the standard answer people with this problem get. (I got it before in this thread). It offers no solution, the replies reflect this.
And still they keep suggesting this...
So for the second time: no this does not fix the problem...
Really... No answer?
Anybody have an update on this issue? My SP4 has had the crackling noise for nearly two months and I'm struggling to get answers from anybody.
Diagnostics has been ran 3 times on my device with no findings - Best Buy has looked into the issue but of course I couldn't duplicate the noise for them to do anything about it. I was on the phone with Microsoft for nearly an hour where they ran it and checked out all of my settings. Everything has appeared to be normal and I'm still dealing with the noise.
Going to the Microsoft store on Sunday which is over an hour away... if I don't get help soon I'm done with Microsoft. Even when talking to tech over the phone they make it sound like an isolated incident when clearly there are plenty of us dealing with the issue.
-s
Yes I have the same problem which I cannot seem to find a solution. Anyone have one?
Hi,
In this case, it would be best that you visit our nearest Microsoft Store to have them check your device. You may also contact our Global Customer Support for recommendations.
Regards.
