I purchased this Surface PRo 5 months ago through QVC.
The crackling sound happens both when it is plugged or unplugged and when it is sleep mode.
I have not tried to fix it. That is why I am writing to you .
Microsoft Surface Pro 4 Crackling Sound
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Anonymous
I've had my MS Pro 4 for a few days now. Updates are installed and it's working fine. I hear a crackling or arcing sound every once in a while. It even happens when in sleep mode. Should I be concerned or is there an explanation for this?
Surface | Surface Pro | Sound and camera
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Anonymous
2018-04-19T00:07:12+00:00 -
Anonymous
2018-04-13T13:35:31+00:00 The guy at the Microsoft store was so nice. I explained the problem and my frustration. He replaced my sp4 on the spot with the newest version (still no answer to the cause of the noise though).
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Anonymous
2018-04-12T14:04:22+00:00 I live in Belgium... no Microsoft stores here. My device is my 6th or 7th replacement (lost count) and is now out of warranty...
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Anonymous
2018-04-12T13:58:57+00:00 Hi,
In this case, it would be best that you visit our nearest Microsoft Store to have them check your device. You may also contact our Global Customer Support for recommendations.
Regards.
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Anonymous
2018-04-06T01:04:32+00:00 Yes I have the same problem which I cannot seem to find a solution. Anyone have one?