Surface Pro 3 Throttling Solution?

Anonymous
2014-07-06T03:09:34+00:00

Hi! I received my surface pro 3 about 2 weeks ago and so far my experience has been great while surfing the internet, personalizing it to my needs, watching videos, and writing with the stylus.

 I have seen how the surface one and surface pro 2 can handle games on the lowest settings and was very impressed and encouraged to buy the SP3 for light gaming when I have free time and am not using it for work.  However, I am a little disappointed with how the performance on the SP3 drastically drops to less than 1Ghz about 3-5 minutes after I start playing any game or even a less intensive game like Dota 2, Portal, or the newer version of GTA San Andreas (a 2005 GAME) which I bought this week from the Windows Store.  Most of the games I have tried start at 30-60 frames per second but as the heat starts building up, the frame rates drop to 10-15 frames due to throttling... This DOES NOT happen with the surface pro or pro 2 and most people play high end games at 30 frames per second on low settings for long periods even with throttling. I am not able to do that on my surface pro 3... Why? Why is there so much "power" that you can only use for a short time?... Did I just spend $1400 for much less performance than a Surface pro 2?...

I hope that this can be fixed in some way very soon. I really love the surface pro 3 and don't want to return it. But when I play a 2005 game like GTA San Andreas which was ported for smartphones and tablets and the frames drop below 25 after a while... it really gets me thinking...

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2014-07-26T00:52:00+00:00

    If they do it with the i7, that will be a disaster.  In fact, people will return their machines if the tablets are 'clocked down'.

    To me the i7 always has been a big question mark.  That's why I bought the i5.

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  2. Anonymous
    2014-07-26T01:35:28+00:00

    I will be ordering the i3 and the keyboard/cover for it right after the first of August.  That particular model, in my opinion, will probably not sell as fast as the others and should have no problem on a backorder.  Since it is the lowest performer of the bunch, there should be no 'clocking' of it.

    But, I will say this; if I have even one problem from that tablet, it will be wiped out and will become a Linux machine!

    I already put up with about 5 months of down time with the RT because of the WiFi (which works perfect now) and I will not tolerate that again.

    The more I see of issues with the tablets and also comparing those issues with laptops and desktops, I do believe that the whole problem is not the drivers but the operating system itself.  Memory leaks could be the cause of these issues interfering with the drivers.

    That is a guess and no proof of it.  But I have seen a few similar issues when working on laptops and a few desktops that people brought to be worked on.

    I think the operating system itself is the problem.

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  3. Anonymous
    2014-07-26T01:52:20+00:00

    Let's keep this on topic and see if we can get ms to respond.

    Here is a link to a YouTube video showing the problem exists even under Linux, meaning it's a hardware issue and not a software one.

    http://youtu.be/UbWYQWY-vU8

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  4. Anonymous
    2014-07-26T02:08:57+00:00

    Well, the i3 won't have a heating problem.  It is a low end processor.  The i5 and i7 processors do.  I have both of those in desktops right now and am on the i7 machine right now.  Both are "Haswell".  The i3 is the only processor I don't have.

    The i5 does great but once you put a load on it, the CPU cooling fan kicks in a little longer.  My i7 machine will not operate longer than 4 hours without additional cooling beyond the CPU fan.  That fan only provides 92% of the cooling and requires a chassis fan to assist.

    The problem is the processors themselves.

    The hype that Intel put out on the "Haswell" series made them very popular but it wasn't until they made it out into the world that they didn't live up to it.  You may have noticed that the "Broadwell" came out "very fast" after the "Haswell" series.  That is not typical with Intel.

    So, if you want a real answer, I would suggest to go to intel.com and read through their news feeds.  There have been a few issues with them even though they work great.  My i7 is faster than a speeding bullet.  The i5 works very good as well and both are now running Linux.  The i7, I am reserving it for Windows 9.  The i5 refuses to install the Intel video driver update and thus, I wiped it out and installed Linux on it.

    Now, Linux will put a load on a machine as well.  It has grown over the years and made more robust.  The point I was making about having any problems was in regards to connecting to the Internet which is still a problem with these tablets.  Linux does have the driver for the Marvell AVASTAR adapter.

    Oh, by the way, you will not get a response from Microsoft!  They never discuss any details on anything.

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  5. Anonymous
    2014-07-26T17:56:52+00:00

    The only way I was able to solve the issue was by placing my surface in an area where cool air (ac) would blow at it directly cooling the surface at a very high level.  I managed to play Titanfall  with textures on high at 60 FPS for a long period proving that this tablet HAS a LOT of power in it.  The cooling fans are not enough... They should be able to run much faster for the throttling to disappear. The aluminum architecture of the surface absorbs the heat, but it is a very thin tablet PC and because of that, the absorbed heat will still be too close to the cpu so it really does not help with the cooling. That's my guess...

    Other than that if you wanna play mid level gaming and cpu intensive programs, point the air conditioner directly at it and it works heavenly.

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