Surface Pro 3 Throttling Solution?

Anonymous
2014-07-06T03:09:34+00:00

Hi! I received my surface pro 3 about 2 weeks ago and so far my experience has been great while surfing the internet, personalizing it to my needs, watching videos, and writing with the stylus.

 I have seen how the surface one and surface pro 2 can handle games on the lowest settings and was very impressed and encouraged to buy the SP3 for light gaming when I have free time and am not using it for work.  However, I am a little disappointed with how the performance on the SP3 drastically drops to less than 1Ghz about 3-5 minutes after I start playing any game or even a less intensive game like Dota 2, Portal, or the newer version of GTA San Andreas (a 2005 GAME) which I bought this week from the Windows Store.  Most of the games I have tried start at 30-60 frames per second but as the heat starts building up, the frame rates drop to 10-15 frames due to throttling... This DOES NOT happen with the surface pro or pro 2 and most people play high end games at 30 frames per second on low settings for long periods even with throttling. I am not able to do that on my surface pro 3... Why? Why is there so much "power" that you can only use for a short time?... Did I just spend $1400 for much less performance than a Surface pro 2?...

I hope that this can be fixed in some way very soon. I really love the surface pro 3 and don't want to return it. But when I play a 2005 game like GTA San Andreas which was ported for smartphones and tablets and the frames drop below 25 after a while... it really gets me thinking...

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2015-10-12T21:56:23+00:00

    I just bought a surface pro 3 i5 and I wish I had read the reviews about the throttle before making this mistake, games are unplayable, I'm not expecting to play the latest games but it's ridiculous that even with old titles the tablet throttles making the experience a complete mess. Microsoft please fix this problem.

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  2. Anonymous
    2014-10-17T22:05:05+00:00

    my surface pro 3 i3 still heats up regardless after 20 minutes of use ,,,  should I take it to the ,Microsoft store to get it inspected

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  3. Anonymous
    2014-08-24T06:19:41+00:00

    Hello,

    I have an issue with my Surface Pro. Whenever I play a game or run a benchmark, CPU works well for the first 20 minutes and then drops to 0.8Ghz frequency. Surface is connected to power (not running on battery), and for example, when I was playing a game it didn't get hotter than 75c but after about 20 minutes frequency on CPU dropped to 0.8Ghz and game was not playable after that. This happens both on balanced and high power plan (hyper-v enabled). Is there a work around for this because what is the point of having i7 processor if it is going to be running at 0.8Ghz speed only after 20 minutes of load, which by the way was only about 60% at 2.49Ghz.

    Just giving an update after I ran more tests on my i7 Surface Pro 3. The USB fan workaround is not a joke. However, it works so well you may find yourself laughing anyway. I ran a furmark graphics torture benchmark for 10 minutes and around 4 minutes in I saw the cpu get pegged to 800MHz as usual. Point my $8 Arctic Breeze usb fan at the top right corner and within 10 seconds it went back to 2.0GHz. Indefinitely. With the fan pointed at the corner the CPU gets up to mid 80C without throttling. My gut is telling me that somehow this little fan is cooling the temperature sensor that is cueing the throttling directly due to how fast the Surface stops throttling after the fan is added. The thing is too small to actually cool down the metal of the Surface that fast, but it works hilariously well. It does move a good amount of air though, so after a couple minutes the Surface's internal fan actually spins down a bit and the back is cooler to the touch even while running the torture test. In synthetic Furmark benchmarks I am seeing a difference of 2668 points without the fan and 3553 points with it.

    This is the fan I am talking about: http://www.amazon.com/ARCTIC-USB-Powered-Portable-Cooling-Solution/dp/B003XN24GY/ref=sr\_1\_1?ie=UTF8&qid=1408860969&sr=8-1&keywords=arctic+breeze

    It does take the only USB port which is fine if you're using bluetooth connections, but I actually had the Arctic Breeze Pro just laying around as well which is the same thing except has a built in 4 port USB hub at the bottom. It works just as well at stopping the throttling.

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  4. Anonymous
    2014-08-15T13:32:19+00:00

    Hi! I received my surface pro 3 about 2 weeks ago and so far my experience has been great while surfing the internet, personalizing it to my needs, watching videos, and writing with the stylus.

     I have seen how the surface one and surface pro 2 can handle games on the lowest settings and was very impressed and encouraged to buy the SP3 for light gaming when I have free time and am not using it for work.  However, I am a little disappointed with how the performance on the SP3 drastically drops to less than 1Ghz about 3-5 minutes after I start playing any game or even a less intensive game like Dota 2, Portal, or the newer version of GTA San Andreas (a 2005 GAME) which I bought this week from the Windows Store.  Most of the games I have tried start at 30-60 frames per second but as the heat starts building up, the frame rates drop to 10-15 frames due to throttling... This DOES NOT happen with the surface pro or pro 2 and most people play high end games at 30 frames per second on low settings for long periods even with throttling. I am not able to do that on my surface pro 3... Why? Why is there so much "power" that you can only use for a short time?... Did I just spend $1400 for much less performance than a Surface pro 2?...

    I hope that this can be fixed in some way very soon. I really love the surface pro 3 and don't want to return it. But when I play a 2005 game like GTA San Andreas which was ported for smartphones and tablets and the frames drop below 25 after a while... it really gets me thinking...

    You may want to try to change the level of throttling

    http://www.surfaceforums.net/threads/any-tips-to-reduce-or-prevent-the-fan-from-starting-up.10474/#post-76657

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  5. Anonymous
    2014-08-15T13:31:07+00:00

    Hi! I received my surface pro 3 about 2 weeks ago and so far my experience has been great while surfing the internet, personalizing it to my needs, watching videos, and writing with the stylus.

     I have seen how the surface one and surface pro 2 can handle games on the lowest settings and was very impressed and encouraged to buy the SP3 for light gaming when I have free time and am not using it for work.  However, I am a little disappointed with how the performance on the SP3 drastically drops to less than 1Ghz about 3-5 minutes after I start playing any game or even a less intensive game like Dota 2, Portal, or the newer version of GTA San Andreas (a 2005 GAME) which I bought this week from the Windows Store.  Most of the games I have tried start at 30-60 frames per second but as the heat starts building up, the frame rates drop to 10-15 frames due to throttling... This DOES NOT happen with the surface pro or pro 2 and most people play high end games at 30 frames per second on low settings for long periods even with throttling. I am not able to do that on my surface pro 3... Why? Why is there so much "power" that you can only use for a short time?... Did I just spend $1400 for much less performance than a Surface pro 2?...

    I hope that this can be fixed in some way very soon. I really love the surface pro 3 and don't want to return it. But when I play a 2005 game like GTA San Andreas which was ported for smartphones and tablets and the frames drop below 25 after a while... it really gets me thinking...

    You may want to change the level of throttling following these instructions:

    http://www.surfaceforums.net/threads/any-tips-to-reduce-or-prevent-the-fan-from-starting-up.10474/#post-76657

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