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Hey there,
i'm having this weird issue with my Surface pro 7 that it's Screen seemingly randomly turns black.
Specifically:
When i'm at the lowest Brightness(0) and i playback a video on mpc-hc the screen of the surface just turns black.
The playback is still running i can still hear the sound from the video, just visually i see a black screen.
I can fix it by pressing the power button once and locking it. Then unlock it again and the black screen is gone.
This issue only happens when my brightness is at 0.
Regards
P.S. Link to the Feedback
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The same thing happens to me when I watch Netflix using Microsoft Edge on my Surface Pro 7 which is only five days out of the box. I notice that it happens as battery life gets lower. Hopefully, Microsoft and Intel see this issue as a two year long persistent problem.
