Surface Pro 9 Screen Flickers/Scramble

Anonymous
2022-11-15T03:50:01+00:00

Hello,

I am facing a very weird issue with my Surface Pro 9 Screen. I have been getting tiny flickering / screen scramble, extremely randomly, maybe once in 5-6 hours. I have tried contacting the support but I do not think I have been given any proper solution and it's annoying. Rather, I have been asked to do the impossible task of getting a video recording of this phenomena. I can't be staying without a device especially considering my workload as a graduate student and I have been consistently dealing with unreliability. And I also can not be dealing with this non sense of wasting my whole day recording the screen for a random lucky chance of observing the flicker.

Anyway, the issue is that I am worried about the long term health of my screen. As of now, there is no inconvenience caused by these flickers because they happen for about < 1s and once in 5-6 hours on average. But I am extremely worried about the long run. I don't want to be wasting my time sending this device for repairs for issues that should not have arise in the first place. Is there any reliable fix for this situation?

I have tried disabling or changing graphic settings and I have tried all the default steps of updating/reinstalling drivers. I have also kept my surface pro to default setting as much as possible without any modification.

I'd also like to know if it's just possible to get this device replaced? I am still under 1 month period from the date of arrival of this product. Although, I am unable to see any return option which is also distressing me.

Overall, I am extremely worried about how it will pan out in the long run. I absolutely do not want to be wasting my time over this. Please help.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2023-03-06T18:26:35+00:00

    tell me how to solve this problem the screen is flickering and what to do I don’t know

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  2. Anonymous
    2023-03-06T22:20:53+00:00

    Delete drivers and reinstall them.

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  3. Anonymous
    2023-03-07T06:32:32+00:00

    reinstalled but nothing helped, installed native intel drivers the same result

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  4. Anonymous
    2023-03-09T19:03:45+00:00

    Hello Marrion_Y. Tell me how to solve this problem?

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  5. Anonymous
    2023-03-12T10:00:25+00:00

    Could you possibly expand on exactly what you did please ?

    I deleted all original drivers, reinstalled and yet still flickering. Prior to that I have been receiving all the latest driver updates from Intel and performing a clean installation each time but the screen still flickers.

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