How can I update my Surface Book 2 drivers for NVIDIA Geforce GTX1050

Anonymous
2019-06-19T00:59:41+00:00

When I start Adobe Premiere Pro I get this message :

NVIDIA GeForce GTX 1050 v.23.21.13.9140

1.    The current version of your NVIDIA graphics driver may not suitably support CUDA 9.2 and may cause issues for Adobe Premiere Pro. We recommend updating to a newer version for optimal performance and stability. Continuing with an older version of the NVIDIA graphics driver may run in software-only mode and may cause slow playback and other issues that may appear to be a bug.

    URL: https://helpx.adobe.com/nz/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html

So I tried to install the latest version of the drivers from NVIDIA but it seems that it can be done only through windows update.

Therefore I cannot use Adobe Premiere Pro because video is not rendered (only one frame some time...)

I have some friends having Dell and the drivers updates are more "up to date".

Will Microsoft soon give us a proper update for this driver ?

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

43 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-06-19T07:04:25+00:00

    I get this message :

    "This NVIDIA graphics driver is not compatible with this version of Windows"

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-06-19T07:03:20+00:00

    Which type of software package do you use ? Is it a bought version, with disk and    full licence (lifetime use) or the newer cloud edition (rent an app) ? There has been some talk that  Adobe is no longer supporting some of the non cloud versions and this may be why you are getting these messages. If that is not the case then move on down below.

    Go into the search box next to the Windows start icon.

    type

    Device Manager

    In the window that pops up will be a Display Adaptersentry.

    Press arrow to enter the device settings and right click the Nvidia GeForce GTX 1050device option.

    From the pop up menu select update drivers (make sure you are connected to the internet !)

    You will then get the latest drivers from the Microsoft repository.

    If you do not get an update you can straight to the source and download Nvidia drivers from the support page on Nvidia's support web page.

    You will need to get notebook specific driver package, use the options below (DCH only the other installer will not work !). Also use the Creator Ready option and not the Game Ready as shown below (Download Type), these drivers are optimised for Adobe and other media software.

    Keep in mind that Microsoft probably hasn't tested/approved these drivers, but they probably work just fine, so set a backup/recovery checkpoint before installing, just in case !

    Thanks but if try the version you advised, I get :

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-06-19T01:21:14+00:00

    Which type of software package do you use ? Is it a bought version, with disk and    full licence (lifetime use) or the newer cloud edition (rent an app) ? There has been some talk that  Adobe is no longer supporting some of the non cloud versions and this may be why you are getting these messages. If that is not the case then move on down below.

    Go into the search box next to the Windows start icon.

    type

    Device Manager

    In the window that pops up will be a Display Adaptersentry.

    Press arrow to enter the device settings and right click the Nvidia GeForce GTX 1050device option.

    From the pop up menu select update drivers (make sure you are connected to the internet !)

    You will then get the latest drivers from the Microsoft repository.

    If you do not get an update you can straight to the source and download Nvidia drivers from the support page on Nvidia's support web page.

    You will need to get notebook specific driver package, use the options below (DCH only the other installer will not work !). Also use the Creator Ready option and not the Game Ready as shown below (Download Type), these drivers are optimised for Adobe and other media software.

    Keep in mind that Microsoft probably hasn't tested/approved these drivers, but they probably work just fine, so set a backup/recovery checkpoint before installing, just in case !

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments