unable to use other text apps from android store

Anonymous
2021-04-14T14:01:26+00:00

i have downloaded other text messaging apps from the google app store and they will not work, as in not receiving texts from people. Why? Is the default installed text application the only application I can use?

Surface | Surface Duo | M365 apps and services

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-04-28T21:32:18+00:00

    Hi, 

    Which Carrier are you currently with? If you are on Verizon can you confirm if your device is set up CDMA-less?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-04-15T15:09:04+00:00

    I tries Textra. I made sure I used the correct phone number and it was selected as the default sms app. no joy.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-04-15T15:05:04+00:00

    I had used Textra. I used it on my Google pixel just fine prior to moving over to the Duo so I would assume it would be a device issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-04-14T21:24:59+00:00

    Hello,

    Which apps have you tried this with and are these apps utilizing a different phone number. If they are using the same phone number you may try to go to Settings, Apps and Notifications, Default Apps, Select SMS app and choose the app of choice.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-04-14T15:29:56+00:00

    Since you did not name the text apps you downloaded from Google it would be quicker for you to contact the respective app developers and ask them why the app is not working properly.

    Was this answer helpful?

    0 comments