Camera Problems

Anonymous
2021-01-01T06:31:53+00:00

I am running W10 on a Surface Pro (5th Gen). My Camera's driver is an Intel(R) AVStream Camera 2500 (30.15063.6.8611 - 12/3/2018) and Device Status: This device is working properly. My problem is my Microsoft Cameras, Front, IR Front and Rear (30.15063.6.8611

  • 12/3/2018), all saying: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE. When trying to load my camera I get the error code: 0xA00F4244 <NoCamerasAreAttached> ~ I've researched online, went thru the tutorials, uninstalled/reinstalled...and still get the same results: error code: 0xA00F4244 <NoCamerasAreAttached>...suggestions?
Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2021-03-16T21:02:08+00:00

    ...sorry, tried it a couple of times ~ no luck!

    Polo...

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  2. Anonymous
    2021-03-13T05:35:45+00:00

    Barb,

    Thanks for your input...have tried it from the previous page, but am in the process of trying it again with a different Recovery Image, will let you know!

    Thanks again!

    Polo...

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  3. Barb Bowman 80,820 Reputation points MVP Volunteer Moderator
    2021-03-12T14:55:47+00:00

    This issue is one of a long list.

    We need to know all of your issues. They could be inter-related. Help us to help
    you by supplying complete details.

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  4. Barb Bowman 80,820 Reputation points MVP Volunteer Moderator
    2021-03-12T12:24:34+00:00

    You aren't the same person that started this thread so we don't know if you have
    the same issues. Support would ask you to reimage before agreeing to an exchange
    to rule out software. If you are in the US, you might be able to pay Best Buy
    Geek Squad to reimage for you if you can't find a friend who can help.

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  5. Anonymous
    2021-03-12T12:06:19+00:00

    Hi,

    My Book 2 does not work correctly again.

    My problem is Microsoft Cameras, Front, IR Front and Rear:  "This device cannot start. (Code 10)".

    Should I install another camera or an external device?

    I have seen the answers and none convinced me.

    It will be easier to install an external feature than to try to solve what looks like a major failure of Microsoft.

    This Book is quite unstable and I have had already many trouble with it.

    This issue is one of a long list.

    Thanks for your help

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