Hi,
Would you consider do a full reset to see if it helps?
If you would, please see here for detailed instructions.
Regard,
Clare
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Hi all,
Lately I've been noticing a large battery drain (at least by my standards) of ~1-2% per hour during connected standby. Based on what's advertised (7-10 days idle) I'm getting ~4 days at best? I ran the sleep study, battery report and energy report and came up with interesting results. I've also calibrated the battery and have no current pending updates. Any ideas as to why the large battery drain during standby?
Also sorry in advance for the long post. I'm not sure how to post the full reports on this forum.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Would you consider do a full reset to see if it helps?
If you would, please see here for detailed instructions.
Regard,
Clare
I, along with others here, am reporting the exact same issue: Sleepstudy reporting Unregistered Device SE as the battery drain during connected standby on my Surface 2. I am using touch cover 1.
Same issue here.
Have a surface 2 with type cover 2
Have had large battery drains for last month.
Same unregistered device se comes up.
Have tried system restore with and without keyboard attached no change
fail Microsoft!!
I tried ( italian support ) they didn't know about the issue and they couldn't help me about what to do
Has anyone tried calling or starting a chat with support? I was planning on trying this weekend to see if I could get a response but if they tell me to do what's been discussed on this forum I don't want to waste my time.