Battery drain with Unregistered device SE?

Anonymous
2014-04-25T07:48:54+00:00

Hi all, 

Lately I've been noticing a large battery drain (at least by my standards) of ~1-2% per hour during connected standby. Based on what's advertised (7-10 days idle) I'm getting ~4 days at best? I ran the sleep study, battery report and energy report and came up with interesting results. I've also calibrated the battery and have no current pending updates. Any ideas as to why the large battery drain during standby? 

Also sorry in advance for the long post. I'm not sure how to post the full reports on this forum. 

Surface | Other

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  1. Anonymous
    2014-11-18T10:31:53+00:00

    another month of silence from MS. nice

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  2. Anonymous
    2014-10-22T15:56:11+00:00

    I have the same problem. I replaced my device once. On the new device the issue was not present at first, but when I updated Windows with all the latest updates, "Unregistered Device SE" appeared again and the standby time dropped.... so it is definitively a software issue...

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  3. Anonymous
    2014-10-20T22:10:16+00:00

    my surface 2 is shut down, in a drawer. i'll wait for a solution cause i like the device, but in the meantime i bought another tablet.

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  4. Anonymous
    2014-10-20T22:00:08+00:00

    Hi Gio_p

    Let me know if you find any solution, for now I guess I will just shut the device down when not in use. Kind of defies the purpose of having an ARM device, but unfortunately there are no alternatives to the Surface 2 with similar specs/functionality on the market as of now.

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  5. Anonymous
    2014-10-20T09:43:00+00:00

    Sadly enough i don't think we are read by any customer care technician. Think we have to try contacting Microsoft by phone. By the way this issue has been up for months, I think it won't be fixed at this point

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