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Hi all,
Lately I've been noticing a large battery drain (at least by my standards) of ~1-2% per hour during connected standby. Based on what's advertised (7-10 days idle) I'm getting ~4 days at best? I ran the sleep study, battery report and energy report and came up with interesting results. I've also calibrated the battery and have no current pending updates. Any ideas as to why the large battery drain during standby?
Also sorry in advance for the long post. I'm not sure how to post the full reports on this forum.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
True. I was hoping that it was a simple fix so I wouldn't have to send it in. If I do send it in, how does that process work? Do I get a new surface or a refurbished one? How long does the process usually take? I'm curious because I'm currently using my surface for school and I only have a few weeks left until summer.
Also thank you for all the responses! I really appreciate it!
That doesn't look too bad. On my original device there were many more in bursts, coinciding with SoDs and slow wakes. Also it would occur all night - keeping device awake.
Your battery drain still isn't solved. I'd be inclined to consider a replacement. What's to lose?
Yup just like you said I have a bunch of 4101 "warnings" not errors. I'm not sure if that makes a difference. It hasn't happened in the last few days thou. Does this mean I need to get a replacement sense its a hardware issue?
Strange that you also get a HW error so early in the life of the device - or following a refresh. I do believe there is some inherent issue with the display hardware. Check the Event Viewer/Custom Views/Admin Events for display (4101) errors. My previous S2 was spewing out these and was a cause of battery drain.
I also have a desktop and touch-screen laptop running W8.1-update and neither of them have such poor reliability record or error log entries. Many apps, and maybe drivers too, really seem to have big problems with connected standby. Needs to be sorted.
I forgot to mention that I do have a type cover 2 attached 99% of the time. I read issues regarding the type cover waking the device in standby by some have found that avoiding pressing the power button and closing with the type cover corrects this problem. I'm experimenting with that now.
