Surface Pen makes screen flash black

Anonymous
2019-08-08T17:39:38+00:00

I recently purchased a Surface Go to use for in-class note taking, along with a surface pen. I have been using it for approximately 2 weeks and have noticed an issue when using the pen. Randomly, about once a day when taking notes in OneNote, when I press the pen to the screen, the screen will flash black. Oddly, this only occurs when using solid colors for the the pen and pencil. The highlighter and rainbow colors do not do this. I can fix it by restarting it, but it is an inconvenience. Any ideas what is causing it and how I can prevent it from happening in the future?

Surface | Accessories | Surface Pen

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  1. Anonymous
    2021-01-12T14:54:56+00:00

    Try to navigate into Local Group Policy Editor by running gpedit.msc. From there go to Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment and find the Increasing scheduling priority Policy. Make sure the Window Manager\Window Manager Groupvalue is present in it's Properties panel in the Local Security Setting tab. Also, add the user account you're experiencing the flickering display, whilst using Surface Pen, on to the list by clicking Add User or Group.

    Details can be found in this Microsoft Docs article Increase scheduling priority (Windows 10) - Windows security | Microsoft Docs.

    I hope this helps, feel free to let me/us know.

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  2. Anonymous
    2021-01-29T01:29:49+00:00

    unfortunately i am not technical savvy. is there anyway to dumb this down a bit for me? especially since apparently windows 10 doesnt have gpedit?

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  3. Anonymous
    2021-01-29T08:25:27+00:00

    That solution does not really work, so do not bother for now. It seems to work but on the next restart you get the black screen again

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  4. Anonymous
    2021-02-08T19:21:29+00:00

    Okay, I think I found the solution (at least for me), I had a Intel Iris HD Driver Upgrade but I didn't upgrade because I didn't want to leave my Intel OEM Graphic Driver, but when I upgraded, the issue was solved somehow, gpedit things didn't work for me...

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  5. Anonymous
    2021-02-08T20:14:00+00:00

    Selimrecep can you provide a link to the Intel iris hd driver you downloaded?

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