Surface Duo eSIM is gone after update to Android 12

Anonymous
2023-07-12T09:11:41+00:00

Hi,

my Surface Duo eSIM is gone after android 12 update and i notice the IMEI is changed adn it becomes the same imei as the NANO SIM. any idea hwo ti can happen ? and how to retrieve it ? also anywqay i can get the SIM 1 unlocked ?

Surface | Surface Duo | Install and update

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  1. Anonymous
    2023-07-12T13:15:41+00:00

    Hi Naga Natio.

    Thank you for bringing this to our attention.

    For your concerns I have send you a private message please follow the steps below and let me know your comments there.

    Please check your private messages on this site using the following steps:

    1. Click on your user name in the upper-right corner
    2. Click 'My Profile'
    3. On the right side of the page, click 'View Private Messages'

    Thank you

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