Surface Laptop very slow wireless connection

Anonymous
2018-03-17T11:05:26+00:00

Just bought a Surface laptop. windows and drivers are all updated. when i put it next to my lenovo thinkpad and connect to same wifi, i am getting 1/3 of the speed. I did multiple tests with same results. I searched all over the web to find an answer but nothing came up like mine.

processor :i7-7660U CPU @ 2.50 ghz

memory :16 ram

os: windows 10 pro 1709 (os build  16299.309)

Surface | Surface Laptop | Network

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  1. Anonymous
    2019-05-16T01:17:33+00:00

    thanks!

    work perfectly for me...I went from 70 mbs to 250mb!

    edit : one week later the same problem came back...stock at 70 mbs

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  3. Anonymous
    2019-04-04T15:24:41+00:00

    Does anyone from Microsoft monitor this site? There are a number of people having this issue. 

    Nobody seems to be taking responsibility from Microsoft. A search for 'wi-fi issues Surface' throws up thread after thread after thread not just here but on other sites going back years, and there's not a single solution or bug fix or anything. 

    Either they don't monitor, or can't figure it out, or more likely - they know the issue is down to a crap component that doesn't work as it should.

    Hopefully they'll want to prove us wrong and actually fix a common issue on a 'premium' laptop RANGE - not just a single type, but a full range of laptops under the Surface banner.

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  4. Anonymous
    2019-04-04T15:00:51+00:00

    same issue here. I have a 400mbps connection on the iPad and about 49mbps on the surface laptop. Anyone having the same problem with surface laptop 2?

    Does anyone from Microsoft monitor this site? There are a number of people having this issue. 

    I don't think anyone from Microsoft cares. 

    I have just given up on it and using my Surface Laptop as a desktop with a physical cable plugged in. Kinda sad...

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  5. Anonymous
    2019-04-04T13:49:35+00:00

    same issue here. I have a 400mbps connection on the iPad and about 49mbps on the surface laptop. Anyone having the same problem with surface laptop 2?

    Does anyone from Microsoft monitor this site? There are a number of people having this issue.

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