Surface Duo 2 tap to pay using Google Wallet stopped working

Anonymous
2023-08-10T10:09:13+00:00

Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.

Surface | Surface Duo | M365 apps and services

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  1. Anonymous
    2023-09-07T19:22:16+00:00

    Please check your private messages on this site using the following steps:

    1. Click on your user name in the upper-right corner
    2. Click 'My Profile'
    3. On the right side of the page, click 'View Private Messages'

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  2. Anonymous
    2023-09-07T19:22:27+00:00

    Please check your private messages on this site using the following steps:

    1. Click on your user name in the upper-right corner
    2. Click 'My Profile'
    3. On the right side of the page, click 'View Private Messages'

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  3. Anonymous
    2023-09-07T19:28:52+00:00

    Hi there, I have the same issue, how can I help?

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  4. Anonymous
    2023-09-07T21:47:09+00:00

    Thank you. Sent you a private message.

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  5. Anonymous
    2023-09-08T01:48:33+00:00

    It IS intermittent - mine has always worked one day and then not for the next 6 days then randomly works for another day, then back to not for several days. This is how I keep getting caught out at the terminal, I think it's been fixed and clearly it has not. For over FOUR WEEKS now. So the August update changed absolutely nothing for me! Just happened to coincide with the one day a week that it works.

    This is now beyond a joke - zero acknowledgement from Microsoft that there even IS an issue = no intention to fix it. It is the effective removal of the NFC payment feature from their expensive flagship phone/device, which I think needs to be communicated more widely than just this forum!

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