Surface Duo 2 tap to pay using Google Wallet stopped working

Anonymous
2023-08-10T10:09:13+00:00

Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.

Surface | Surface Duo | M365 apps and services

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  1. Anonymous
    2023-09-03T18:48:12+00:00

    Just keep going to the settings/system/system update and click check for updates, hopefully it will come though eventually. Here in Australia we seem to get them very fast after release. Build is 2023.429.67

    Hi there, I have received the same update buid, but NFC is still not working. Any suggestions??? Thank you

    Cambridge, Ontario, Canada

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  2. Anonymous
    2023-09-02T13:40:34+00:00

    Just keep going to the settings/system/system update and click check for updates, hopefully it will come though eventually. Here in Australia we seem to get them very fast after release. Build is 2023.429.67

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  3. Anonymous
    2023-09-02T13:23:47+00:00

    How do we force the update? I've checked and I still see no update available. Can you post what Build Number and Security Update you're on? This issue is still happening to me on a recently purchased Duo2 that was fully factory reset.

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  4. Anonymous
    2023-09-02T05:04:25+00:00

    Have tested the phone after the august update, NFC appears to be fixed now with full sensitivity back for using for credit card NFC transactions. I have tested it today at multiple businesses and it's worked as normal.

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  5. Anonymous
    2023-09-01T22:43:04+00:00

    Allicit Have you tried NFC with the update overnight?

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