Exactly the same problem here. Since the update it's stopped working. Reinstalled wallet app and no change. As you say just vibrates on terminal for all payment cards. Very frustrating and hope Microsoft fix this soon!
Surface Duo 2 tap to pay using Google Wallet stopped working
Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.
Surface | Surface Duo | M365 apps and services
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Anonymous
2023-08-15T06:27:37+00:00 -
Anonymous
2023-08-14T21:32:50+00:00 Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.
I have the same issue, Victoria, Australia
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Anonymous
2023-08-14T18:46:24+00:00 Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.
I have exactly the same issue with Duo 2, Ontario, Canada
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Anonymous
2023-08-14T09:31:25+00:00 I have logged a ticket with Microsoft support through the Surface App. I have gone through all the steps that have so far been suggested and have also provided them with a recent bug report.
I am also in the process of working through a similar support request with Google and they are also looking into the issue to see if it's related to the Google Wallet application. Based on other Surface Duo 2 owners facing a similar issue with contactless payment, it looks as though this is something the Microsoft needs to fix on their end.
I urge others having similar issues to do the same to ensure that this gets the attention that it requires.
I am not confident in Microsoft providing duo engineers the time to work on the phone based on their inability to get security updates out on time or any meaningful new features added anymore. There have been reports that the team working on it were transferred to Android for Teams projects. This is Windows Phone all over again and simply not good enough for a plus $2000 flagship handset with over a year of updates left.