Surface Duo 2 tap to pay using Google Wallet stopped working

Anonymous
2023-08-10T10:09:13+00:00

Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.

Surface | Surface Duo | M365 apps and services

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  1. Anonymous
    2023-09-05T14:28:48+00:00

    Just so we can add another country......

    Same here in Spain 🇪🇸

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  2. Anonymous
    2023-09-04T04:46:15+00:00

    August update didn't fix it for me either. Tried it yesterday but still has same problem.

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  3. Anonymous
    2023-09-04T04:32:21+00:00

    Mine was working fine after the update but I just had the problem at a terminal, it seems it's not fixed for me after all. Not sure why it was ok for a, few days and it's acting up again. I will do some testing see if it's intermittent.

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  4. Anonymous
    2023-09-03T18:48:12+00:00

    Just keep going to the settings/system/system update and click check for updates, hopefully it will come though eventually. Here in Australia we seem to get them very fast after release. Build is 2023.429.67

    Hi there, I have received the same update buid, but NFC is still not working. Any suggestions??? Thank you

    Cambridge, Ontario, Canada

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  5. Anonymous
    2023-09-02T13:40:34+00:00

    Just keep going to the settings/system/system update and click check for updates, hopefully it will come though eventually. Here in Australia we seem to get them very fast after release. Build is 2023.429.67

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