How do we force the update? I've checked and I still see no update available. Can you post what Build Number and Security Update you're on? This issue is still happening to me on a recently purchased Duo2 that was fully factory reset.
Surface Duo 2 tap to pay using Google Wallet stopped working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.
Surface | Surface Duo | M365 apps and services
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
64 answers
Sort by: Most helpful
-
Anonymous
2023-09-02T13:23:47+00:00 -
Anonymous
2023-09-02T05:04:25+00:00 Have tested the phone after the august update, NFC appears to be fixed now with full sensitivity back for using for credit card NFC transactions. I have tested it today at multiple businesses and it's worked as normal.
-
Anonymous
2023-09-01T22:43:04+00:00 Allicit Have you tried NFC with the update overnight?
-
Anonymous
2023-09-01T22:32:04+00:00 Yes this is now getting ridiculous, we just received a small update that was once again late. It appears so small it's likely only a security update. The NFC and other issues continue to persist. Why is it taking so long and why have there been no answers or eta on the fixes?
I was in the microsoft experience centre in sydney yesterday and have had them report the issues too. Their opinions were the same as mine Microsoft needs to do better with support and communicating what's happening with Duo.
-
Anonymous
2023-09-01T21:55:18+00:00 Abner_C
Do you have an update on this issue? It is now three weeks since Google Wallet stopped working and the problem has not been acknowledged by Microsoft or Google. The update that caused this issue has effectively "bricked" our phones and caught many of us off guard unable to pay for goods and services. Please provide an acknowledgement and update.