Surface Duo 2 tap to pay using Google Wallet stopped working

Anonymous
2023-08-10T10:09:13+00:00

Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it simply vibrates when tapped to a terminal. Not sure if it's google or microsoft in this instance but it's unlikely my bank after having spoken to them it seems to be more likely one of the former. Other Duo owners are reporting the same issue. Note that my loyalty cards still function OK with NFC Google wallet. I'm in Australia.

Surface | Surface Duo | M365 apps and services

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  1. Anonymous
    2023-09-09T01:23:11+00:00

    Mine has always worked in phone mode, does yours work in phone mode at all?

    Not being able to pay in book mode is what is frustrating me. It did start working again a few days ago, it was like normal just open phone and put near sensor. To get it to work now I have to go into phone mode and press it hard onto the pay terminal transmitter.

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  2. Anonymous
    2023-08-28T14:54:07+00:00

    Agree this is ridiculous

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  3. Anonymous
    2023-08-26T11:00:50+00:00

    Exactly. There is no response from Microsoft which even acknowledges the issue. Just roll back the update!

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  4. Anonymous
    2023-08-20T16:32:51+00:00

    I am having the same issue on my Duo 2 since the last update

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  5. Anonymous
    2023-08-18T04:11:13+00:00

    same issue, also in Australia

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